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Industry Standard Compatibility with Dell USB Type-C and Thunderbolt Docks (WD22TB4, WD19, WD19S, WD19TB, and WD19TBS Docking Stations)

Summary: The following article provides information about the Industry Standard Compatibility with Dell Commercial Docks.

This article applies to   This article does not apply to 

Instructions

Dell USB Type-C and Thunderbolt Docks are compatible with laptops from other manufacturers such as HP and Lenovo. Manufacturers which support the industry standards for USB Type-C docking and Thunderbolt docking respectively. When compared with Dell commercial laptops, there are functional limitations when these docks are connected to non-Dell laptops. These limitations are outlined in the table below.

Functionality Dell Commercial Laptops Apple USB-C Host Other Windows laptops (Dell and Non-Dell)
Multi-Stream Transport (MST) support for monitors "Extended Desktop" mode. Yes No (Workaround Required *) Yes
The dock power button emulates the computer power button. Yes No No
Power Delivery to connected computer Up to 130 Watts Up to 90 Watts Up to 90 Watts
Audio through 3.5 mm headset jack ** Yes No Yes
MAC address pass-through​ Yes No No
Wake on Dock​ Yes No No
Wake-on-LAN​ Yes No No
Firmware update using computer native operating system (Firmware Update Utility)​ Yes No (Must be connected to a Windows operating system computer) Yes
 
  • * See the Dell Thunderbolt Dock (WD19TB) and Apple USB-C Hosts article's Dual Monitor Setup section. It provides more information about dual monitor connections through WD19TB and WD19TBS. Dual external monitor support is not available on MacBooks with M1 or M2 chips due to a limitation of the chip. (This limitation excludes Max and Pro versions)
  • ** WD22TB4, WD19S, and WD19TBS docks are not equipped with 3.5 mm jacks.

Additional Information

Affected Products

Dell Dock WD19, Dell Dock – WD19S, Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS, Dell Thunderbolt Dock – WD22TB4
Article Properties
Article Number: 000181877
Article Type: How To
Last Modified: 04 Sept 2024
Version:  8
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