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Replaceable Unit videos for Avamar, Celerra, Connectrix, Dell Unity, Isilon, ScaleIO, VNX, and VNXe

Summary: Information about customer replaceable unit (CRU) videos for Dell Technologies Avamar, Celerra, Connectrix, VNX, VNXe, and Dell Unity products

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Customer Replaceable Unit

Cause

Customer Replaceable Unit

Resolution

CRU Image

Dell Customer Replaceable Unit (CRU) Videos


These videos have closed caption with 16 languages available. Each video is in English with the option to read the subtitles in a preferred language. Choose a language by clicking on the Watch Video links below. Corresponding knowledge base articles are also available by clicking on the KB Article links below.
 

NOTE: Google Chrome is the preferred browser for viewing the videos. A login to dell.com/support is required to review the knowledge base articles.


The following languages are available:

English, Portuguese (Europe), Portuguese (Brazil), Chinese (Simplified), Chinese (Traditional), Korean, Arabic, Swedish, Spanish (Europe), Spanish (LATAM), Russian, Italian, German, French, Japanese, Dutch

 


Part Type Part Time    
Disk/Drives Replacing a Hard Drive in Gen4T Node 2:22 Watch Video  
Power Supply Replace Power Supply Unit in Gen4T Node. N/A SolVe Online Procedure  
Part Type Part Time    
Blade Celerra NS Series Blade Replacement 5:42 Watch Video  
Control Station Celerra NS Series Control Station Replacement 13:33 Watch Video  
Module Celerra NS Series Module Replacement 3:09 Watch Video  
Part Type Part Time    
Small Form Optical Connector (SFP) Optic Cable Cleaning Made Easy 2:41 Watch Video  
  SFP Optic Replacement Made Easy 2:01 Watch Video  
WARNING: Before proceeding with any Storage Processor (SP) maintenance activity, see Dell Knowledge Base article Dell Unity: How to Properly Manage Write Cache During SP Maintenance Activities (User Correctable) regarding Dell's recommendation to disable write cache.
Part Type Part Time    
Disk/Drives Add a 2.5-inch disk. 1:10 Watch Video  
  Add a 2.5-inch drive to the 25-drive DAE. 1:14 Watch Video  
  Add an optional 3.5-inch drive to a Unity 15-drive DAE. 1:14 Watch Video  
  Replace a DPE M.2 internal disk: Unity x00/F Series, x50/F Series, and 380/F 3:28 Watch Video  
  Replace a DPE M.2 internal disk: Unity 480/F, 680/F, 880/F 3:23 Watch Video  
  Replace an internal drive. 5:15 Watch Video  
  Replace a 2.5-inch Disk Drive. 2:50 Watch Video  
  Replace a 3.5-inch Disk Drive. 2:50 Watch Video  
DAE Add a 15-drive disk array enclosure (DAE). 2:15 Watch Video  
  Add a 25-drive disk array enclosure (DAE). 2:17 Watch Video  
Power Supply Replace a DPE Power Supply. 2:40 Watch Video  
  Replace a Power Supply (PS) in a 25 Drive Disk Array Enclosure (DAE). 2:53 Watch Video  
Fan and Cooling Replace a DPE Cooling Fan for Unity XT. 3:02 Watch Video  
  Replace a DPE cooling module: Unity x00/F Series, x50/F Series, and 380/F 3:52 Watch Video  
I/O Module Add an I/O module. 2:48 Watch Video  
  Add an optional I/O module. 2:20 Watch Video  
  Replace a faulty I/O module. 2:20 Watch Video  
Memory Replace a DPE DIMM: Unity x00/F Series, x50/F Series, and 380/F 3:48 Watch Video  
  Replace a DPE memory module. 3:00 Watch Video  
Embedded Module Replace a faulty Embedded Module. 2:44 Watch Video  
Link Control Card Replace a Link Control Card (LCC) in a 15 Drive Disk Array Enclosure (DAE). 3:47 Watch Video  
  Replace a Link Control Card (LCC) in a 25 Drive Disk Array Enclosure (DAE). 3:42 Watch Video  
Port Card Add a DPE 4-Port Card. 3:28 Watch Video  
Small Form Optical Connector (SFP) Add a CNA Small Form Optical Connector (SFP). 4:10 Watch Video  
  Replace a Small Form Optical Connector (SFP). 2:38 Watch Video  
Storage Processor Replace a Storage Processor (SP). 8:25 Watch Video  
Quick Start - Install DPE Quick Start: Unity x00/F Series, x50/F Series, and 380/F 3:14 Watch Video  
  DPE Quick Start: Unity 480/F, 680/F, 880/F Series 2:55 Watch Video  


EX300 Replacing a Faulted Hard Drive Watch Video
EX500 Replacing a Faulted Hard Drive Watch Video
EX3000 Replacing a Faulted Hard Drive Watch Video
PowerFlex Family SolVe Instructions for Customer Replaceable Units (CRU)
  1. Go to SolVe Online
  2. Find the PowerFlex Family SolVe Tile
PowerFlex Family SolVe tile
Figure 1: PowerFlex Family SolVe tile
  1. Scroll to the appropriate product and follow the wizard to generate a procedure to replace the component.
Scroll to the required PowerFlex product
Figure 2: Scroll to the required PowerFlex product.
Part Type Part Configuration OS Time SolVe Procedure
Disk/Drives R640: SAS or SATA drive in compute only node non-VMware ESXi       SolVe Online
  R640: Drive replacement in hyperconverged, SO, VMware ESXi CO       SolVe Online
  R740xd: SAS or SATA drive in compute only node non-VMware ESXi       SolVe Online
  R740xd: Drive replacement in hyperconverged, SO, VMware ESXi CO       SolVe Online
  RR840: SAS or SATA drive in compute only node non-VMware ESXi       SolVe Online
  RR840: Drive replacement in hyperconverged, SO, VMware ESXi CO       SolVe Online
Power Supply R640: Replace a DPE Power Supply.       SolVe Online
  R740xd: Replace a DPE Power Supply.       SolVe Online
  R840: Replace a DPE Power Supply.       SolVe Online
PowerFlex Family SolVe Instructions for Customer Replaceable Units (CRU)
  1. Go to SolVe Online
  2. Find the PowerFlex Family SolVe Tile
PowerFlex Family SolVe tile
Figure 1: PowerFlex Family SolVe tile
  1. Scroll to the appropriate product and follow the wizard to generate a procedure to replace the component.
Scroll to the required PowerFlex product
Figure 2: Scroll to the required PowerFlex product.
Part Type Part Configuration OS Time SolVe
R650 Boss Card S2 module assembly       SolVe Online
  Control panel       SolVe Online
  Cooling fan       SolVe Online
  Drive backplane       SolVe Online
  Expansion card       SolVe Online
  Expansion card riser       SolVe Online
  GPU       SolVe Online
  HDD       SolVe Online
  Intrusion switch        
  m.2 module        
  Memory module        
  PCIe network card-ESXi based        
  PCIe network card-Linux based        
  OCP NIC-ESXi        
  OCP NIC-Linux        
  Paddle card        
  Power supply        
  Rear input/output RIO CARD and rear VGA Port for ESXi        
  Rear input/output RIO CARD and rear VGA Port for Linux        
  Serial COM Port        
  SSD drive in a Linux-based        
  Storage controller in a Linux-based        
  System battery        
  VGA Module        
R750 Boss Card S2 module assembly        
  Control panel        
  Cooling fan        
  Drive backplane        
  Expansion card        
  Expansion card riser        
  GPU        
  HDD        
  Intrusion switch        
  m.2 module        
  Memory module        
  PCIe network card-ESXi based        
  PCIe network card-Linux based        
  OCP NIC-ESXi        
  OCP NIC-Linux        
  Paddle card        
  Power supply        
  Rear input/output RIO CARD and rear VGA Port for ESXi        
  Rear input/output RIO CARD and rear VGA Port for Linux        
  Serial COM Port        
  SSD drive in a Linux-based        
  Storage controller in a Linux-based        
  System battery        
  Side Bracket        
R6525 Boss Card S2 module assembly        
  Control panel        
  Cooling fan        
  Expansion card        
  Expansion card riser        
  GPU        
  HDD        
  Intrusion switch        
  m.2 module        
  Memory module        
  PCIe network card-ESXi-based        
  PCIe network card-Linux-based        
  OCP NIC-ESXi        
  OCP NIC-Linux        
  Power supply        
  Rear input/output RIO CARD and rear VGA Port for ESXi        
  Rear input/output RIO CARD and rear VGA Port for Linux        
  RAID storage controller        
  Serial COM Port        
  Storage controller in a Linux-based        
  System battery        


Part Type Part Time  
Disk/Drives Replace OS SSD on DD6900/DD9400/DD9900. 1:42 Watch Video
  Replace Cache Tier Disk on DD6900/DD9400. 2:10 Watch Video
  Replace Cache Tier Disk on DD9900. 2:13 Watch Video
Fan and Cooling Replace Fan on DD9900 System. 1:29 Watch Video
Power Supply Replace Power Supply Unit on DD9900 system. 1:34 Watch Video
Memory Replace DIMM on DD9900 system. 1:30 Watch Video
Cabling SAS Cabling for Data Domain 6900 system 5:06 Watch Video
  SAS Cabling for Data Domain 9900 system 5:59 Watch Video
Part Type Part Time  
Disk/Drives Add New Drive 1:35 Watch Video
  Replace Drive 2:27 Watch Video
Power Supply Replace the power Supply. 2:25 Watch Video
Embedded Module Replace Embedded Module 3:32 Watch Video
Port Card Replace 4-Port Card. 3:29 Watch Video
Small Form Optical Connector (SFP) Replace SFP 2:49 Watch Video
I/O Module Replace a faulty I/O Module. 2:54 Watch Video
Fan/Cooling Replace a Fan Module. 4:17 Watch Video
  Replace Power Supply and Cooling Fan. 2:39 Watch Video
Memory Replace Memory module. 4:26 Watch Video
Boot Module Replace Internal M.2 Boot Module. 5:01 Watch Video
Node Replace Node 5:11 Watch Video
Link Control Card Replace Link Control Card (LCC). 2:46 Watch Video


Part Type Part Time  
Disk/Drives Replace a Faulted Disk in a VNX5200,5400,5600,5800,7600,8000. 7:17 Watch Video
  Replace a Faulted Disk Drive. 6:21 Watch Video
  Replace a 15 slot Disk Drive for a VNX1 and VNX2. 0:52 Watch Video
  Replace a 25 slot Disk Drive for a VNX1 and VNX2. 0:42 Watch Video
  Replace a 25 slot Disk Drive for a VNX2. 7:18 Watch Video
  Replace a 60 slot Disk Drive DAE for VNX1 and VNX2. 0:56 Watch Video
  Replace a 120 slot Disk Drive DAE on a VNX2. 2:00 Watch Video
Power Supply Replace a VNX2 DPE Power Supply. 1:02 Watch Video
  Replacing a VNX8000 Power Supply 1:13 Watch Video
Battery Replace a VNX8000 Battery Pack. 1:40 Watch Video
Processor Replace a VNX Unified Storage SP. 15:09 Watch Video
Part Type Part Time  
Disk/Drives VNXe1600: Replace a DPE Internal solid state drive. 2:55 Watch Video
  VNXe3300: Replace a solid-state disk. 5:10 Watch Video
  VNXe3300: Replace a Disk. 3:31 Watch Video
Fan VNXe1600: Replace a DPE Fan module. 1:11 Watch Video
I/O VNXe1600:Replace a DPE I/O module 3:03 Watch Video
Power Supply VNXe1600: Replace a DPE Power Supply. 1:22 Watch Video
  VNXe3300: Replace a Disk Processor Enclosure Power Supply. 8:01 Watch Video
SFP VNXe1600: Replace a DPE SFP module. 1:20 Watch Video
Processor VNXe1600: Replace a DPE Storage Processor. 5:48 Watch Video
  VNXe3100 or VNXe3150: Replace a Storage Processor. 8:04 Watch Video
  VNXe3300: Replace a Storage Processor. 8:04 Watch Video
Control Card VNXe3300: Replace a Link Control Card. 3:05 Watch Video


VxFlex Ready Node

PowerFlex Family SolVe Instructions for Customer Replaceable Units (CRU)
  1. Go to SolVe Online
  2. Find the PowerFlex Family SolVe Tile
PowerFlex Family SolVe tile
Figure 1: PowerFlex Family SolVe tile
  1. Scroll to the appropriate product and follow the wizard to generate a procedure to replace the component.
Scroll to the required PowerFlex product
Figure 2: Scroll to the required PowerFlex product.
Part Type Part Configuration OS Time SolVe
R640 Control Panel       SolVe Online
  Cooling fan       SolVe Online
  Drive backplane       SolVe Online
  Expansion card       SolVe Online
  Expansion card riser       SolVe Online
  Memory module       SolVe Online
  NIC-ESXi Based       SolVe Online
  NIC-Linux based       SolVe Online
  Power Supply Unit        
  HDD/SSD ESXi-based configured for DirectPath        
  HDD/SSD drive in ESXi-based configured for RDM        
  HDD/SSD drive in a Linux-based VxFlex Ready node system        
  Storage controller        
  System battery        
  VGA module        
R740xd Control panel       SolVe Online
  Cooling fan       SolVe Online
  Drive backplane       SolVe Online
  Expansion card       SolVe Online
  Expansion card riser       SolVe Online
  GPUI CARD in an ESXi-based system        
  Memory module        
  Power Supply Unit        
  HDD/SSD ESXi-based configured for DirectPath        
  HDD/SSD drive in ESXi-based configured for RDM        
  HDD/SSD drive in a Linux-based VxFlex Ready node system        
  Storage controller        
  System battery        
R840 Control panel        
  Cooling fan        
  Drive backplane        
  Expansion card        
  Expansion card riser        
  GPUI CARD in an ESXi-based system        
  Memory module        
  Power Supply Unit        
  HDD/SSD ESXi-based configured for DirectPath        
  HDD/SSD drive in ESXi-based configured for RDM        
  HDD/SSD drive in a Linux-based VxFlex Ready node system        
  Storage controller        
  System battery        

Affected Products

Avamar, VxFlex Ready Nodes, PowerFlex Appliance, PowerFlex custom node, Dell EMC Unity, VNX/VNXe, Atmos, Atmos Cloud Delivery Platform, Atmos Generation 1 Hardware, Atmos Generation 2 Hardware, Atmos Generation 3 Hardware, GeoDrive for Windows , Atmos Software Virtual Edition, Atmos Software with Atmos Hardware, Avamar, Avamar Client, Avamar Client for VMware, Avamar Data Migration Enabler, Avamar Data Store, Avamar Data Store Gen3, Avamar Data Store Gen4, Avamar Data Store Gen4S, Avamar Data Store Gen4T, Avamar Plug-in for Exchange 2003, Avamar Plug-in for Exchange 2007, Avamar Plug-in for Exchange VSS, Avamar Plug-in for Hyper-V VSS, Avamar Plug-in for Oracle, Avamar Plug-in for SharePoint VSS, Avamar Plug-in for Sybase ASE, Avamar Server, Avamar Virtual Edition, Avamar with CloudBoost, Celerra, Celerra Manager, Celerra Manager Advanced, Celerra NS, Celerra NS-120, Celerra NS-480, Celerra NS-G2, Celerra NS-G8, Celerra NS40, Celerra NS80G, Celerra NS-960, Celerra NX4 Dual Data Mover Enclosure, Celerra NX4 Integrated Storage Array, Celerra NX4 Single Data Mover Enclosure, Connectrix DS-6520B, Connectrix DS 6510B, Connectrix DS 6610B, Connectrix DS 6630B, Connectrix EC-1700-B/C, Connectrix Manager Converged Network Edition, Connectrix MDS-9132T, Connectrix MDS-9706-V2, Connectrix MDS-9710-V2, Connectrix MDS-Series Firmware 6.X, Connectrix MDS-Series Firmware 8.X, Connectrix MDS 9132T, Connectrix MDS 9396S, Connectrix MDS 9396T, Connectrix MP 7840B, Connectrix NEX-5020, CSI Driver for PowerScale, CSI Driver for Unity, ECS Appliance Hardware Gen3 EX300, ECS Appliance Hardware Gen3 EX3000, ECS Appliance Hardware Gen3 EX500, GS Tools Central Unity Configuration, Isilon 108NL, Isilon A2000, Isilon EX 6000, Isilon EX 9000, Isilon H600, Isilon InsightIQ, Isilon IQ 36000X, Isilon IQ 6000X, Isilon IQ 72000X, Isilon NL-Series, Isilon Search, Isilon SmartQuotas, Isilon SnapshotIQ, Isilon Switch QDR, Isilon VAAI, Isilon with HDFS, Isilon with iSCSI, IsilonSD Edge, PowerFlex appliance R650, PowerFlex appliance R6525, Powerflex appliance R750, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R7625, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition, VNX-F7000, VNX for DLm2100, VNX for DLm6000, VNX VG2, VNX VG8, VNX-VSS Series, VNX-VSS100, VNX1 Series, VNX2 Series, VNX5100, VNX5150, VNX5300, VNX5400, VNXe1 Series, VNXe1000 Series, VNXe1600, VNXe2 Series, VNXe3100, VNXe3150, VNXe3200, VNXe3300, VNX/VNXe, vRealize Orchestrator (vRO) Plug-in for Unity, vVNX, vVNX Series, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840 ...
Article Properties
Article Number: 000176951
Article Type: Solution
Last Modified: 15 Nov 2024
Version:  16
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