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Dell Latitude 7390 Windows Driver Installation Guide

Summary: This page is a guide to installing Windows Drivers on a Dell Latitude 7390 Laptop

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Overview

A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device.

For Latitude 7390 systems, all the drivers installation for their devices are similar except that some system may have more devices than the other.

Note: Use this page as a reference on how Device Manager should look like before and after the drivers have been installed. Drivers can be downloaded from the www.dell.com/support/drivers

After a fresh copy of Windows is installed, always install the Intel Chipset Driver Utility first. After that, you can install the rest of the device drivers in any sequence. You can view the screenshots of before and after the driver installation below the table.

Note: The drivers installation process for Windows 7, Windows 8.1 and Windows 10 are almost identical. (Most of the device drivers will be pre-installed during the Windows 8.1 and 10 installation process). However, the following Dell-branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled.
WARNING: Before attempting to install Windows 7 or 8, check your processor type. Systems with 7th Generation Intel® Core™ i7. Processors are not eligible for Windows 7/8/8.1 downgrades.
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Chipset Drivers

Intel Chipset Driver

The chipset driver helps the system identify the components and install necessary drivers accurately.

Verify if the Chipset drivers are already installed in the system, by referring to the System devices section

Install the "Intel Chipset Device Software Driver" update from www.dell.com/support/drivers 

Many of the common devices are visible under Other devices if no drivers are installed. Some of the unknown devices will disappear once you install the chipset driver.

Also use System devices to verify that the chipset driver is installed.

 

Intel Management Engine Interface driver

Verify if the Intel Management Engine Interface drivers are already installed in the system, by referring to the illustration below: Install the driver update from www.dell.com/support/drivers 

Before Installation After Installation
SLN309354_en_US__37285_mei_before SLN309354_en_US__47285_mei_after

Intel Dynamic Platform and Thermal Framework Driver

Verify if the Intel Dynamic Platform and Thermal Framework Driver is already installed in the system, by referring to the Device Manager

Install the Intel Dynamic Platform and Thermal Framework driver update from www.dell.com/support/drivers 

Intel HID Event Filter Driver

Verify if the Intel HID Event Filter Driver is already installed in the system, by referring to the illustration below: Install the driver update from www.dell.com/support/drivers 

Before Installation After Installation
N/A SLN309354_en_US__57290_hid_before_after

Intel Thunderbolt Controller Driver

Verify if the Intel Thunderbolt Controller Driver is already installed in the system, by referring to the illustration below: Install the driver update from www.dell.com/support/drivers 

Before Installation After Installation
N/A SLN309354_en_US__67280_thunderbolt_after
 
Note: Thunderbolt Controller will only be shown in Device Manager when the device connects to your computer

Realtek PCIE Memory Card Reader Driver

Verify if the Realtek PCIE Memory Card Reader Driver is already installed in the system, by referring to the illustration below: Install the driver update from www.dell.com/support/drivers 

Before Installation After Installation
SLN309354_en_US__85X80_PCIE_before_BK_01 SLN309354_en_US__95X80_PCIE_after_BK_01

Serial ATA

Intel Rapid Storage Technology (RST) Driver

Verify if the Intel Rapid Storage Technology (RST) Driver is already installed in the system, by referring to the Device Manager

Install the Intel Rapid Storage Technology Driver and Management Console update from www.dell.com/support/drivers 

SLN309354_en_US__107290_storage_after SLN309354_en_US__117290_storage2_after

Video Drivers

Intel UHD Graphics 620 Driver

Verify if the Intel HD Graphics 620 controller is already installed in the system, by referring to the illustration below

Install the Intel HD Graphics 500 P500 600 P600 series Driver update from www.dell.com/support/drivers 

Before Installation After Installation
SLN309354_en_US__127285_graphics_before SLN309354_en_US__137290_graphics_after

Audio Drivers

Realtek High Definition Audio Driver

Note: Realtek audio driver must be installed for the microphone on the plugged-in headset to work properly

By default Windows will install a generic audio driver for the Realtek chipset however do proceed with the Realtek High Definition Audio Driver update from www.dell.com/support/drivers

After Installation After Installation
SLN309354_en_US__157290_audio_after SLN309354_en_US__167290_audio_after1

Network Drivers

Note: The system will have a choice of WLAN card and Bluetooth combo card fitted:
  • Intel Dual-band Wireless-AC 8265
  • Intel Tri-band Wireless-AC 18265

Intel Dual-band Wireless-AC 8265 Wireless Network Adapter Driver

Check that the Intel Dual-band Wireless-AC 8265 Drivers are installed in the system by referring to the illustration below: Install the update from www.dell.com/support/drivers

Before Installation After Installation
SLN309354_en_US__187285_wifi_before_after SLN309354_en_US__187285_wifi_before_after

Intel Dual-band Wireless-AC 8265 Bluetooth Driver

Check that the Intel Dual-band Wireless-AC 8265 Bluetooth Drivers are installed in the system by referring to the illustration below: Install the update from www.dell.com/support/drivers

Before Installation After Installation
SLN309354_en_US__20wifi_8265bt_before SLN309354_en_US__21wifi_8265bt_after
Note: For the Latitude 7390, based on the specifications of the system, either an Intel 8265 or an Intel 18265 driver will be displayed after installation

Realtek USB GBE Ethernet Controller Driver

Verify if the Realtek USB FE Family Controller Drivers are already installed in the system, by referring to the illustration below: Install the Driver driver update from www.dell.com/support/drivers

Before Installation After Installation
SLN309354_en_US__237285_ethernet SLN309354_en_US__237285_ethernet

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Affected Products

Latitude 7390
Article Properties
Article Number: 000152100
Article Type: How To
Last Modified: 20 Jun 2023
Version:  4
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