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Determining Dispatch, Service Requests and Warranty Status, Information on Automated Support Tools, Computer Diagnostics and Repair

Summary: Help with work order status, Service Request status, warranty status, how to diagnose computer hardware issues and how to setup a repair when needed. And getting information about our automated support tools, shipping, delivery, and accidental damage coverage. ...

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Instructions

See each section for help with work order status, warranty status, how to diagnose computer hardware issues and how to set up a repair when needed. Also get information about our automated support tools, shipping, delivery, and accidental damage coverage.


  • How to Check the Status of an Order FAQ

    See the links to help you resolve such issues as:

    • Browsing to the Dell Order Status tool.
    • Getting you packing slips.
    • Ownership Transfer.
    • Order Change and Returns.
    • Report a Missing, Wrong, Damaged, or Lost Item.

  • Dell Shipping and Delivery FAQs

    See the expanding sections to help you answer questions such as:

    • Where can I find my Order Number and Customer Number?
    • Where can I check the Status of my Order?
    • What is the Estimated Delivery Date and how is it determined?
    • Why do I have multiple Order Numbers or Packages for my Order?
    • Can I change my delivery address?
    • Do I have to sign for delivery?

  • Returning Service Parts to Dell (US only)
    (See the different sections to help you determine which parts must be returned and how to return the parts to Dell.)

Additional Information

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Article Properties
Article Number: 000129230
Article Type: How To
Last Modified: 06 Sept 2024
Version:  11
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