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Secure Connect Gateway health checks report shows 2 alerts failed to send to Dell.

Summary: Secure connect gateway verifies the overall health status of the gateway and the health status is sent through an email. Below is a screenshot of alerts that failed to sent to Dell over Health check email. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

 alert details 
Instructions:
we may need to look for connect home files stuck over the secure connect gateway using the paths below.

/opt/connectemc/poll
/opt/connectemc/recycle
/opt/connectemc/failed
/opt/connectemcVE/poll/incoming
/opt/connectemcVE/recycle
/opt/connectemcVE/failed

If there are any files stuck over the Gateway, we need to clear those using rm –rf * command ran only from the directory where the files are stuck at.

Key words: Alert failed, Health check email, Secure connect Gateway.

Additional info:

Collaborate with E2E Connectivity Team for the issue.

Secure Connect Gateway: An alert file failed to transfer from SCG Gateway resulting in a file backlog:

https://www.dell.com/support/kbdoc/en-us/000221082?lang=en

 

Affected Products

Secure Connect Gateway - Virtual Edition
Article Properties
Article Number: 000227893
Article Type: How To
Last Modified: 22 Oct 2024
Version:  1
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