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BitLocker-gendannelsesprompt efter tvungen nedlukning

Summary: Løs problemet med BitLocker-gendannelsesprompten efter tvungen nedlukning på visse Dell Latitude-og Precision-systemer.

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Symptoms

Hvis Windows er tvunget til at lukke (hold tænd/sluk-knappen nede, indtil systemet er slukket), vil systemet spørge efter BitLocker-tasten ved næste opstart. Dette symptom kan findes på platformene nedenfor:
  • Latitude 7370
  • Latitude E7270 / E7470
  • Latitude E5270 / E5470 / E5570
  • Precision Mobile 7510/7710

Resolution

Den nye TPM-firmware (Trusted Protocol Module) v1.3.2.8 er nu blevet opgraderet på Dells supportwebsted til at løse problemet.  Download for at opdatere dit system.

Affected Products

Latitude 7370, Latitude E5270, Latitude E5470, Latitude E5570, Latitude E7270, Latitude E7470, Precision 7510, Precision 7710
Article Properties
Article Number: 000140883
Article Type: Solution
Last Modified: 10 Apr 2021
Version:  3
Find answers to your questions from other Dell users
Support Services
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Article Properties
Article Number: 000140883
Article Type: Solution
Last Modified: 10 Apr 2021
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.