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How to Track a Courier Part from Dell Technical Support

Summary: Learn how to track the courier part sent by Dell Technical Support using the UPS tracker.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Dispatch Tracking (UPS)

Note:

To track the dispatch of Dell parts you will require the Dell Shipping Reference number.

This is usually referred to by technical support as the DPS Number.

The DPS Number will be 11 digits long and start with a country code. (for example, UK = 04)

All parts dispatched via technical support team are sent using UPS courier company.

You can track the parts sent via the UPS website This hyperlink is taking you to a website outside of Dell Technologies.

UPS Website
Image 1 - UPS Site

  1. Visit the UPS tracking site - http://www.ups.com/tracking/tracking.html This hyperlink is taking you to a website outside of Dell Technologies.
  2. Click on Track by Reference

Tracking your delivery
Image 2 - Tracking your delivery

  1. Fill in your Dell shipment Reference. (Shipment Reference = DPS number)
  2. Select the Country
  3. Click on Track
Note: A change was made to the EMEA UPS tracking site that now masks part of the UPS tracking number. Create an UPS account and login to the website before searching for your tracking number to see the entire number.

Additional Information

Article Properties
Article Number: 000137475
Article Type: How To
Last Modified: 06 Aug 2024
Version:  7
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