Symptoms
Affected systems
- XPS 13 7390
- XPS 13 7390 2-in-1
- XPS 13 9300
- XPS 13 9365 2-in-1
- XPS 13 9370
- XPS 13 9380
- XPS 15 9575 2-in-1
Cause
Resolution
When connecting a USB device with a standard USB Type-A connector to these laptops, use the USB Type-C to USB Type-A dongle or adapter that was shipped with the laptop.
Affected Products
XPS, XPS 13 7390 2-in-1, XPS 13 7390, XPS 13 9300, XPS 13 9365 2-in-1, XPS 13 9370, XPS 13 9380, XPS 15 9575 2-in-1