Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Some article numbers may have changed. If this isn't what you're looking for, try searching all articles. Search articles

Laptop Battery Report Shows a Difference Between the "Battery Design" and "Full Charge" Capacity

Summary: This article explains why there is a disparity between the battery design capacity of the battery and the full charge on a Dell laptop.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When looking at the Battery Report utility, you will see that there is a difference in the battery design capacity versus the full charge capacity shown.

SLN313213_en_US__1image(12345)

(Figure.1 XPS Battery Report)

Cause

Cause information is not available.

Resolution

This disparity can lead people to falsely assume that there is a problem with their laptop battery.

  • Full Charge Capacity: This is affected by several factors that are constantly changing. (For example, changes in the external temperature, ambient temperature, system heat soak temperature, along with things such as the number of discharges to 0% and the number of full charge cycles.)

  • Design Capacity: Has a 10% buffer to allow for external changes during use. (For example, system heat can cause a cell to overvolt ever so slightly.) This prevents the battery from spiking and causing damage to the life of the battery cells.

This is standard industry design and practice and the battery is working as designed.

Back to top

Affected Products

G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Legacy Laptop Models, Mobile Workstations
Article Properties
Article Number: 000138286
Article Type: Solution
Last Modified: 17 Oct 2024
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.