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System Temperature on a Dell Inspiron, XPS, Vostro, Latitude, and Precision Laptop is High When Using CPU Intensive Applications

Summary: The system temperature of Dell Inspiron, XPS, Vostro, Latitude or Precision laptops may appear to be high when using CPU intensive applications.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Affected products

  • Dell Inspiron laptops
  • Dell XPS laptops
  • Dell Vostro laptops
  • Dell Latitude laptops
  • Dell Precision laptops

Cause

Download and install the latest version of Dell Power Manager service and Dell Power Manager app to reduce the surface temperature. After installing the Dell Power Manager app, set the Thermal Management settings to Cool.

Note: The default setting from the factory is set to Optimized which balances performance, fan noise, and temperature. Changing the setting to Cool will increase the fan speed and reduce processor speed to maintain lower system temperature.

Resolution

  1. Browse to Dell Drivers & downloads page.
  2. Enter the Service Tag or Express Service Code of the Dell computer and press Enter.
  3. Or, click Browse all products to select the Dell product from the catalog.
  4. Select the Operating System.
  5. Under Category, select Systems Management.
  6. Next to Dell Power Manager Service, click Download and save the file to your computer.
  7. Open File Explorer and browse to the location where the downloaded file is saved.
  8. Double-click the Dell Power Manager Service setup file and follow the on-screen instructions to complete the installation process.
  9. Next, download and install Dell Power Manager app from Microsoft Store.
  10. Click Start and open Microsoft Store app, and sign in.
  11. Click Search, and find Dell Power Manager app.
  12. On the Dell Power Manager page, click Install.
  13. After the app is installed, click Launch.
  14. In the Dell Power Manager app, click Thermal Management.
  15. On the right pane, change the Thermal Setting to Cool.

Additional Information

Affected Products

Inspiron, Latitude, Vostro, XPS, Mobile Workstations, Dell Power Manager
Article Properties
Article Number: 000133195
Article Type: Solution
Last Modified: 29 Jul 2024
Version:  6
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