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更新 Alienware Area51 台式机系列的 BIOS 后出现黑屏

Summary: 如果您在 BIOS 更新后遇到开机自检/黑屏延迟,则可以预期这样做。 有关详细信息,请阅读本文。

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Symptoms

在 BIOS 更新后的某些 Alienware Area51 台式机上,显示屏显示器可能会显示黑屏,键盘在几分钟内无法正常工作或没有指示灯。  

特定平台包括:

  • Alienware Area-51 R4 和 R5 
  • Alienware Area-51 Threadripper Edition R3 和 R6 
  • Alienware Area-51 Threadripper Edition R7

Cause

无可用的原因信息。

Resolution

这是系统的预期行为,我们建议您等待大约 300 秒(具体取决于系统配置)以完成开机自检。

如果黑屏持续时间超过 300 秒,请按照 BIOS 恢复 文章中的步骤操作,以确保正确处理更新。

Additional Information

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Affected Products

Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Area-51 Threadripper Edition R7
Article Properties
Article Number: 000142994
Article Type: Solution
Last Modified: 08 Aug 2024
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.
Article Properties
Article Number: 000142994
Article Type: Solution
Last Modified: 08 Aug 2024
Version:  6
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.