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Colors Are Faded and Washed Out on Dell Monitors When HDR Is Enabled in Windows

Summary: Wondering why HDR looks washed out after enabling it on Windows 10 or 11? Learn how to fix HDR on Windows and understand why HDR looks bad on your monitor.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Table of Contents:

  1. Colors are Faded
  2. Streaming HDR Content is Faded
  3. Solution

Cause

Monitor colors are faded and washed out when High Dynamic Range is enabled in Windows 11 and Windows 10 Display Settings.

Colors are Faded

When you enable High Dynamic Range (HDR) in Windows 11 and Windows 10 Display Properties to use with the Dell Monitor S2418H/S2418HX, S2718D, S2718H/S2718HX, U2718Q, all non-HDR content (including all windows backgrounds and basic applications) will appear dull and faded.

Dull, Faded, Drab Appearance with HDR Enabled in Windows Display Settings

Windows Display Settings, HDR Enabled

If you configure Windows 11 and Windows 10 Display settings to HDR off, the colors of standard Windows applications are crisp and vivid.

Normal appearance with HDR Disabled in Windows Display Settings

Windows Display Settings, HDR Disabled

When you view real HDR content with HDR off in display settings, the colors are over-saturated and distorted.

Over-Saturated and Distorted HDR Content When Played with HDR Off in Windows Display Settings

If you view the same HDR content after clicking the HDR option in Display settings, then again, the colors are sharp and vivid.

Bright and vivid HDR Content played with HDR enabled in Windows Display Settings

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Streaming HDR Content is Faded

Another HDR content viewing issue involves the playing of streaming HDR content. If played using an HDR online stream (YouTube, so on) you may encounter dim or dull video. If you download the same content and play it locally on the system, the HDR content appears clear and crisp. The images below show local HDR content on the left, and online streaming on the right.

Locally Played HDR Content Versus Live Streaming the Same Content Over Broadband Example 1

Locally Played HDR Content Versus Live Streaming the Same Content Over Broadband Example 2

Locally Played HDR Content Versus Live Streaming the Same Content Over Broadband Example 3

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Resolution

Solution

In both these situations, the HDR capabilities on the Dell Monitor S2418H/S2418HX, S2718D, S2718H/S2718HX, U2718Q are functioning within the design specification.

When HDR is enabled in Windows 11 and Windows 10 Display Properties, non-HDR content, including the system background, desktop, and menus appear dull and flat. Only real HDR content appears normally.

It is recommended that you only enable the HDR capability in the Display Settings when you are going to watch HDR content. When done viewing content, simply return the HDR toggle to the off position and the system will return to normal appearance.

If you encounter streaming HDR content that does not appear to look, like HDR content should appear (see images above) then it is recommended to download the HDR content to the system locally. When played from the local system the HDR streaming issue does not appear to occur.

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Affected Products

Dell S2418H/S2418HX, Dell S2718D, Dell S2718H/S2718HX, Dell U2718Q
Article Properties
Article Number: 000143830
Article Type: Solution
Last Modified: 25 Jun 2024
Version:  11
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