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使用 HDMI ARC eARC 連接埠時,解決 Alienware 顯示器無音訊的問題
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Detailed Article
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Affected Products
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Summary:
如何針對使用 HDMI ARC/eARC 連接埠時,Alienware 遊戲顯示器AW3225QF和AW2725QF無音訊問題進行故障診斷。請按照這些步驟更新韌體,使用正確的 HDMI 纜線,並啟用 HDMI CEC。
Detailed Article
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Instructions
受影響的產品:
Alienware 32 4K QD OLED 遊戲專用顯示器 AW3225QF
Alienware 27 4K 雙解析度遊戲專用顯示器 AW2725QF
請確定顯示器韌體已更新至最新版本。
使用高速 HDMI 纜線將 Alienware 顯示器連接至 Sound Bar。
注意:
如果 Sound Bar 僅支援 ARC,則需要 HDMI
2.0 或以上
版本的纜線。
如果 Sound Bar 支援 eARC,則需要 HDMI
2.1
纜線。
部分 Sound Bar 的包裝盒隨附 HDMI 纜線。確認 HDMI 纜線符合上述需求。
Alienware 顯示器盒中的 HDMI 纜線為
高速 HDMI 2.1
纜線。
部分 Sound Bar 具有一個以上的 HDMI 連接埠。確定 HDMI 纜線已連接至
支援 ARC/eARC 的 HDMI 連接埠
。
注意:
有些 Sound Bar 的 HDMI 連接埠旁未印有 ARC/eARC 字樣。
檢查說明文件以識別正確的連接埠
。
確定 HDMI 纜線已連接至 Alienware 顯示器的
HDMI (eARC/ARC)
連接埠 (請查看顯示器說明文件以識別正確的連接埠)。
請確定
HDMI CEC
已在 OSD 中開啟:
開啟 OSD 並前往
其他
>
HDMI CEC
。
Affected Products
Alienware 27 4K Dual-Resolution Gaming Monitor AW2725QF, Alienware 32 4K QD OLED Gaming Monitor AW3225QF
Article Properties
Article Number:
000224050
Article Type:
How To
Last Modified:
26 Sept 2024
Version:
7
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Support Services
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Check Support Status
Article Properties
Article Number:
000224050
Article Type:
How To
Last Modified:
26 Sept 2024
Version:
7
Find answers to your questions from other Dell users
Visit Community
Support Services
Check if your device is covered by Support Services.
Check Support Status