Symptoms
您可能不会收到来自 Dell Gaming 和 Alienware 显示器的音频。
Cause
Dell Gaming 和 Alienware 显示器(Alienware 55 OLED 显示器AW5520QF除外) 没有 内置扬声器。
Resolution
Dell Gaming 和 Alienware 显示器没有声音
需要耳机或外部扬声器才能从 Dell Gaming 和 Alienware 显示器(Alienware 55 OLED 显示器AW5520QF除外)接收音频。
通过 HDMI、DisplayPort (DP)、USB Type-C 等(任何可用端口)将计算机连接到显示器。
提醒: 单击任务栏中的扬声器图标会将显示器显示为播放设备。尽管显示器显示为播放设备,但显示器不发出声音,因为它
没有 扬声器(
图 1 和图 2 )。
图 1: S3222DGM 显示为播放设备,例如
图 2: AW3418DW 例如,显示为播放设备
将耳机或外部扬声器连接到显示器背面的耳机端口。有关端口的更多信息,请参阅显示器 的用户指南 。
有关对 Windows 中的声音问题进行故障处理的更多信息,请参阅 解决 Windows 10 中的声音问题。
有关 Dell Gaming 显示器的列表,请参阅 Dell Gaming 和 Alienware 显示器常见问题 。
Affected Products
Alienware 25 Gaming Monitor AW2518H, Alienware 25 Gaming Monitor AW2518Hf, Alienware 34 Monitor AW3418DW, Alienware 34 Monitor AW3418HW, Alienware 34 Curved OLED Monitor AW3423DW, Alienware 25 Gaming Monitor AW2521H
, Alienware 25 Gaming Monitor AW2521HF, Alienware 25 Gaming Monitor AW2521HFA, Alienware 25 Gaming Monitor AW2521HFL, Alienware 25 Gaming Monitor AW2521HFLA, Alienware 27 Gaming Monitor AW2720HF, Alienware 27 Gaming Monitor AW2720HFA, Alienware 27 Gaming Monitor AW2721D, Alienware AW3420DW, Alienware 38 Curved Gaming Monitor AW3821DW, Alienware 55 OLED Monitor AW5520QF, Dell S2417DG, Dell S2419HGF, Dell Gaming S2421HGF, Dell 24 Curved Gaming Monitor S2422HG, Dell 25 Gaming Monitor S2522HG, Dell S2716DG, Dell S2719DGF, Dell 27 Gaming Monitor S2721DGF, Dell S2721DGFA, Dell Gaming S2721HGF, Dell 27 Curved Gaming Monitor S2722DGM, Dell S3220DGF, Dell 32 Curved Gaming Monitor S3222DGM, Dell 32 Curved Gaming Monitor S3222HG, Dell 34 Curved Gaming Monitor S3422DWG, Dell 24 Gaming Monitor G2422HS, Dell 27 Gaming Monitor G2722HS, Dell 27 Gaming Monitor G2723HN, Dell 32 Gaming Monitor G3223D, Dell 32 4K UHD Gaming Monitor G3223Q
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about warranties
Products
Alienware 34 Monitor AW3418DW, Alienware 34 Monitor AW3418HW, Alienware 34 Curved OLED Monitor AW3423DW, Alienware AW3420DW, Alienware 38 Curved Gaming Monitor AW3821DW, Alienware 55 OLED Monitor AW5520QF, Dell S2417DG, Dell S2419HGF
, Dell Gaming S2421HGF, Dell 24 Curved Gaming Monitor S2422HG, Dell 25 Gaming Monitor S2522HG, Dell S2716DG, Dell S2719DGF, Dell 27 Gaming Monitor S2721DGF, Dell S2721DGFA, Dell Gaming S2721HGF, Dell 27 Curved Gaming Monitor S2722DGM, Dell S3220DGF, Dell 32 Curved Gaming Monitor S3222DGM, Dell 32 Curved Gaming Monitor S3222HG, Dell 34 Curved Gaming Monitor S3422DWG, Dell 24 Gaming Monitor G2422HS, Dell 27 Gaming Monitor G2722HS, Dell 27 Gaming Monitor G2723HN, Dell 32 Gaming Monitor G3223D, Dell 32 4K UHD Gaming Monitor G3223Q
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