Incorrect CPU Speed Reporting in Alienware OC Control
Summary: Alienware OC (OverClock) Controls reports a CPU speed of 777 on Aurora R10 Ryzen Edition computers.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Alienware OC Controls always displays a 777 CPU speed.
Cause
During the update from Alienware OC Controls version 1.2.74.1238 to 1.3.0.1239, the AMDRyzenMaster driver is not installed correctly during the upgrade.
Resolution
Update Alienware OC Controls
Alienware OC Controls version 1.3.13.1300 or newer fixes this issue and it can be downloaded from the Dell Driver Site.
레지스트리 편집
If Alienware OC Controls still experiences this issue after the update to the newest version, the following Registry edit can be done.
경고: A backup of the Registry or a Restore Point should be made before you edit the Registry.
How to Back up and Restore the Registry in Windows
How to Back up and Restore the Registry in Windows
- In the search box on the Taskbar, type regedit. Then, right-click Registry Editor (Desktop app) and select "Run as Administrator."
- 다음 레지스트리 키로 이동합니다.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AMDRyzenMasterDriverV16
- Change the ImagePath value to the correct AMD Ryzen Master drivers path as picture below (Figure 1).
그림 1
- Exit Registry Editor.
- 컴퓨터를 재부팅합니다.
이 문서에 대한 질문이 있는 경우 Dell 기술 지원 부서에 문의하십시오.
Products
Alienware Aurora Ryzen Edition R10Article Properties
Article Number: 000186434
Article Type: Solution
Last Modified: 10 May 2021
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.