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SupportAssist OS Recovery 工具无法使用 SupportAssist 安装

Summary: 详细了解如何在计算机上安装 SupportAssist OS Recovery 工具失败后成功安装这些工具。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

SupportAssist OS Recovery 工具安装失败。

Cause

不适用

Resolution

SupportAssist OS Recovery 工具

使用 SupportAssist 时,SupportAssist OS Recovery Tools 可能无法安装在您的计算机上。

提醒:此问题已在 SupportAssist 3.8 版及更高版本中得到解决。下载最新版本的 SupportAssist

以下步骤可用作此问题的解决方法。

  1. 下载 最新版本的 SupportAssist
  2. 重新启动计算机。
  3. 打开 Dell SupportAssist for Home PCs应用程序。
  4. 在 SupportAssist 用户界面 (UI) 上单击 立即开始
    “立即开始”提示
  5. SupportAssist 将运行六次扫描来优化您的计算机。这些扫描运行完毕后,单击“获取驱动程序和下载”磁贴下的 “更新”。
    “获取驱动程序和下载”下的“更新”按钮
  6. 从建议列表中选择 SupportAssist OS Recovery Tools,然后单击 Install按钮。
  7. 它现在安装成功。

如果您对本文还有其他问题,请联系戴尔技术支持

Additional Information

Affected Products

SupportAssist for Home PCs, SupportAssist OS Recovery
Article Properties
Article Number: 000126395
Article Type: Solution
Last Modified: 23 Jul 2024
Version:  11
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