Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
Sign In Create an Account Premier Sign In Partner Program Sign In

How to Configure Proxy Settings in Dell Security Management Server / Dell Data Protection Enterprise Edition

Summary: Proxy settings may be configured for Dell Security Management Server / Dell Data Protection Enterprise Edition Server using these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

This article explains how to enable proxy usage for security server processes in Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server).

Affected Products:

Dell Security Management Server
Dell Data Protection | Enterprise Edition Server

Affected Operating Systems:

Windows

Cause

Not applicable.

Resolution

Dell Security Management Server proxy settings may be configured to:

  • Validate on-the-box product licenses.
  • Communicate with the Advanced Threat Prevention (ATP) tenant.
  • Communicate with an external syslog server.
Note:
  • Volume product licenses do not require external validation.
  • ATP Tenant is only used with Dell Endpoint Security Suite Enterprise.
  • Proxy settings may require configuration for more than one function.

Click the appropriate Dell Security Management Server version for proxy configuration steps. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

v9.4.0 and Later

To update the proxy settings:

  1. From the Dell Security Management Server, back up C:\Program Files\Dell\Enterprise Edition\Security Server\conf\application.properties.
Note: The application.properties location may differ from the example if another directory was chosen during install.
  1. Go to %SystemRoot%\System32.
  2. Right-click Notepad.exe and then select Run as administrator.

Run as administrator

  1. Click File and then select Open.

Open

  1. In the Open UI:
    1. Go to the folder C:\Program Files\Dell\Enterprise Edition\Security Server\conf.
    2. Change the menu selection from Text Documents (*.txt) to All Files (*.*).
    3. Select the application.properties file.
    4. Click Open.

Open UI

  1. Locate the #Proxy server settings.

Locating proxy server settings

  1. At proxy.server.enabled=false, delete false and type true.

Updating proxy server enabled

  1. At proxy.server.host=, type the fully qualified domain name (FQDN) of the proxy server.

Updating the proxy server host

Note: The example, proxy.company.com, will differ from the FQDN in your environment.
  1. At proxy.server.port.ssl=, type the proxy server’s SSL port.

Updating the proxy server SSL port

Note: The example, 443, may differ from the port in your environment.
  1. At proxy.server.port.http=, type the proxy server’s HTTP port.

Updating the proxy server's HTTP port

Note: The example, 80, may differ from the port in your environment.
  1. If the proxy server requires authentication, go to Step 11A. If the proxy server does not require authentication, go to Step 12.
    1. At proxy.server.username=, type the proxy server’s username.

Updating the proxy server username

Note: The example, proxyusername, may differ from the username in your environment.
  1. At proxy.server.password=, replace ENC with CLR.

Updating the proxy server password

  1. At proxy.server.password=, replace the alphanumeric information between CLR() with the proxyusername’s password.

Updating the proxy server password

Note: The example, proxypassword, may differ from the password in your environment. Once the Dell Security Server service is restarted, the password is encrypted.
  1. Click File and then select Save.

Save

  1. Click File and then select Exit.

Exit

  1. Restart the Dell Security Server service.
Note: For more information, reference How to Stop and Start Services in Dell Security Management Server / Dell Data Protection Enterprise Edition Server.
v8.5.1 to 9.3.0

To update the proxy settings:

  1. From the Dell Security Management Server, back up C:\Program Files\Dell\Enterprise Edition\Security Server\conf\application.properties.
Note: The application.properties location may differ from the example if another directory was chosen during install.
  1. Go to %SystemRoot%\System32.
  2. Right-click Notepad.exe and then select Run as administrator.

Run as administrator

  1. Click File and then select Open.

Open

  1. In the Open UI:
    1. Go to the folder C:\Program Files\Dell\Enterprise Edition\Security Server\conf.
    2. Change the menu selection from Text Documents (*.txt) to All Files (*.*).
    3. Select the application.properties file.
    4. Click Open.

Open UI

  1. Locate the #Proxy server settings.

Locating proxy server settings

  1. At proxy.server.enabled=false, delete false and type true.

Updating proxy server enabled

  1. At proxy.server.host=, type the fully qualified domain name (FQDN) of the proxy server.

Updating the proxy server host

Note: The example, proxy.company.com, will differ from the FQDN in your environment.
  1. At proxy.server.port.ssl=, type the proxy server’s SSL port.

Updating the proxy server SSL port

Note: The example, 443, may differ from the port in your environment.
  1. At proxy.server.port.http=, type the proxy server’s HTTP port.

Updating the proxy server HTTP port

Note: The example, 80, may differ from the port in your environment.
  1. If the proxy server requires authentication, go to Step 11A. If the proxy server does not require authentication, go to Step 12.
    1. At proxy.server.username=, type the proxy server’s username.

Updating the proxy server username

Note: The example, proxyusername, may differ from the username in your environment.
  1. At proxy.server.password=, type the proxyusername’s password.

Updating the proxy server password

Note: The example, proxypassword, may differ from the password in your environment. Once the Dell Security Server service is restarted, the password is encrypted.
  1. Click File and then select Save.

Save

  1. Click File and then select Exit.

Exit

  1. Restart the Dell Security Server service.
Note: For more information, reference How to Stop and Start Services in Dell Security Management Server / Dell Data Protection Enterprise Edition Server.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Dell Encryption
Article Properties
Article Number: 000126363
Article Type: Solution
Last Modified: 20 Dec 2022
Version:  13
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.