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Support for OpenManage Enterprise APEX AIOps Infrastructure Observability Plugin

Summary: Dell OpenManage Enterprise CloudIQ plugin (soon to be renamed to APEX AIOps Infrastructure Observability plugin ) enables you to configure connectivity between OpenManage Enterprise console and APEX AIOps Infrastructure Observability (formerly CloudIQ). AIOps Observability is Dell's cloud-based infrastructure AIOps management console and is part of a boarder solution incorporating Application Observability and Incident Management. The OpenManage Enterprise AIOps Observability plugin uses Dell Connectivity Service to securely transfer information such as inventory, health, alert, and metric information and receive instructions for selected devices. This information is periodically sent to a Dell secure portal for processing so AIOps Infrastructure can monitor, analyze, report and action. ...

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Instructions

Dell OpenManage Enterprise CloudIQ Plugin

Dell APEX AIOps Infrastructure Observability For PowerEdge Customers

Features include 
  • The plugin provides the delivery of PowerEdge configuration, status, and telemetry data by Dell OpenManage Enterprise (OME) into APEX AIOps Infrastructure Observability 
  • Connection of multiple instances of OME to a single AIOps Observability instance for a global view
  • Visualization of server telemetry including key performance, environmental, and power metrics
  • Display of heath, hardware inventory, firmware inventory, alerts, performance, and warranty status 
  • Suggested actions to recover server health 
  • Creation and automatic audit of security policies based on Dell best practice
  • Highlight relevant CVEs
  • Detection of anomaly server behavior based on historic data
  • Report existing deployed firmware versions and managed deployment of firmware updates 
  • Carbon emissions reporting, tending and forecasting 
  • Customizable reports 
AIOps Infrastructure Observability is a Cloud-based AIOps management application using predictive analytics and machine learning so customers can take quick action and simplify management of data center infrastructure. AIOps Observability  supports a broad range of Dell Technologies products, including PowerEdge servers. Lean more  APEX AIOps Observability solution page / APEX AIOps infrastructure observability product brief
 
 

Features and Benefits of OpenManage Enterprise APEX AIOps Infrastructure Observability Plugin

AIOps Observability integrates data from all your OME consoles for enterprise-wide proactive monitoring and faster time-to-resolution
Transfers data collected from each servers iDRAC by OME including 
Performance metrics include CPU usage, memory usage, I/O usage, system usage, CPU temperatures, airflows, and power consumption 
Periodic sync of alerts and health information from OpenManage Enterprise

 
 

OpenManage Enterprise CloudIQ Plugin Main Screen View

Enhancements to Dell OpenManage Enterprise AIOps Observability 

OpenManage Enterprise CloudIQ Plugin is required for connectivity to AIOps Observability.

New Features in OpenManage Enterprise CloudIQ Plugin 2.1

  • Opt out of sending the device IP address and hostname to AIOps Observability
  • Support for Dell XC appliances 

New Features in OpenManage Enterprise CloudIQ Plugin 2.0 

  • Streamlined onboarding
  • AIOps Observability Plugin is installed with OME as default ​

New Features in OpenManage Enterprise CloudIQ Plugin 1.2 

  • Backup and Restore support enabled
  • Remote Management support enabled
  • User roles security enhancements
  • newly release server support

New Features in OpenManage Enterprise CloudIQ Plugin 1.1 

  • Cyber-security data collection 

New Features in OpenManage Enterprise CloudIQ Plugin 1.0
  • Initial release
  • Enables cloud-based monitoring for your Dell infrastructure
  • Ability to add one or more device groups to the set of groups monitored by CloudIQ
  • Automatic upload of new devices when they get added to CloudIQ plugin managed groups
  • Provides proactive inputs (Health, Inventory, Alerts, and Telemetry data of managed devices), which enable quick action and efficient management of Dell devices

See the OpenManage Enterprise CloudIQ Plugin Release Notes for the complete list of enhancements and limitations, fixed issues and, known issues.

 
 

Dell CloudIQ with PowerEdge power & thermal graph

Licensing for Dell OpenManage Enterprise APEX AIOps Infrastructure Observability Plugin

Use of AIOps Observability is free. Server telemetry including system performance data, power consumption and temperature require an iDRAC Enterprise license or  OpenManage Enterprise Advanced. Use of additional telemetry such as FC port statistics or GPU statistics  data requires iDRAC Data Centre license is installed on the target server. The iDRAC Enterprise/data center license and OpenManage Enterprise Advanced license are perpetual licenses that are valid for the life of a server, and can be bound to the Service Tag of only one server at a time. To view the list of devices and their licenses, select OpenManage Enterprise > Monitor > Reports > License Report, and then click Run.

For more telemetry licensing details see PowerEdge Metrics : An Overview

 
 

Dell OpenManage Enterprise CloudIQ Plugin Install Screen

Download and install of OpenManage Enterprise APEX AIOps Infrastructure Observability Plugin

AIOps Observability  Plugin is a plugin for the Dell OpenManage Enterprise (minimum version 3.7). To download and install or upgrade this extension:

Note: Ensure use of Dell OpenManage Enterprise version 3.9 or newer.
  1. Launch Dell OpenManage Enterprise
  2. In Applications Settings, click Console and Plugins. The Console and Plugin page is displayed.
  3. In the  Plugin section, click Install. The Install plugin page is displayed.
  4. Select the APEX AIOps Infrastructure Observability  plug-in from the menu of supported Console and Extensions for the installed version of OpenManage Enterprise. Review the list of prerequisites.
  5. Click Download plugin. The plugin is downloaded, and the status of the plugin is updated to Downloaded on the Console and Plugins page.
  6. In the Install Details page, click Install plugin.
  7. Review the agreement and then click the Accept option.
  8. The details of the number of users who are logged in to OpenManage Enterprise, tasks in progress, and schedule jobs are displayed in the confirmation window. To confirm the installation, select the I agree that I have captured a snapshot of the OpenManage Enterprise appliance prior to performing a plugin action. option, and then click Confirm Install.
 
An off line process for off line / air gapped sites is also support 
OME & Plugins can be downloaded ready for install from :  
OpenManage Enterprise upgrade repository (dell.com)
 

Resources for OpenManage Enterprise APEX AIOPs Infrastructure Observability Plugin

Documentation

For the latest documentation see  APEX AIOps Observability product page on Dell.com  and  Dell Support  

OpenManage Enterprise CloudIQ Plugin: Setup, Collection Details, and Troubleshooting


November  2023
29 page white paper
This white paper describes setup of the OpenManage Enterprise CloudIQ plugin to enable periodic streaming of the inventory, health, alerts, and metrics of the monitored devices to CloudIQ, the cloud-based proactive monitoring and predictive analytics application for Dell Technologies infrastructure products. This white paper covers the basics of the data streamed from customer devices to Dell Private Cloud hosted CloudIQ and troubleshooting for common fault scenarios.

Read the white paper

Harden Your Server Cybersecurity With APEX AIOps Infrastructure Observability Cybersecurity


July  2024
6 page white paper
This white paper covers APEX AIOps Observability enhancements for cybersecurity including enabling configuration policies based on server configuration best practices, flagging relevant CVEs, and highlighting then deploying the latest applicable firmware updates.

Read the white paper

Apex AIOps Infrastructure Observability Provides Data Driven Server Management Decisions


July 2024
Four page white paper
APEX AIOps Infrastructure Observability for PowerEdge provides a single easy-to-use portal to view the health and information of Dell servers. AIOps Observability’s powerful reporting backend enables customers to visualize and analyze server performance data. Key hardware metrics are collected, regardless of operating system, and applications installed. Beyond reporting current server performance data, AIOps Observability’s historical seasonality and anomaly detection accelerates issue detection and resolution for customers.

Read the white paper

CloudIQ: General procedures to onboard PowerEdge Systems to CloudIQ

 
CloudIQ: General procedures to onboard PowerEdge Systems to CloudIQ step by step.

Read the knowledge base article.

Take Control of Server Cybersecurity with Intelligent Cloud-Based Monitoring


June 2022
 
PowerEdge servers get cybersecurity, anomaly detection, and APIs for ITSM and automation with Dell’s CloudIQ AIOps application.

Read the blog (English)

Dell Technologies Product Manager Kyle Shannan blog on the features and value proposition of CloudIQ for PowerEdge


January 2022
 
An overview of the cloud-based monitoring for PowerEdge with CloudIQ.

Read the blog (English)

Videos

PowerEdge for CloudIQ Architectural Overview

Learn more about CloudIQ for PowerEdge.

May 2022

Building and Tracking Dell CloudIQ Cyber Security Policies for PowerEdge Servers

Learn more about CloudIQ for PowerEdge and Cyber Security Policies.

May 2022

Dell CloudIQ for PowerEdge Servers

CloudIQ for PowerEdge servers overview.

December 2021

Dell CloudIQ for PowerEdge Servers

CloudIQ for PowerEdge servers overview.

December 2023

 

Affected Products

Dell OpenManage Enterprise, CloudIQ, CloudIQ, Dell EMC OpenManage Enterprise, OpenManage Enterprise APEX AIOps Observability
Article Properties
Article Number: 000196371
Article Type: How To
Last Modified: 24 Jul 2024
Version:  14
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