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BitLocker-gendannelsesprompt efter tvungen nedlukning

Summary: Løs problemet med BitLocker-gendannelsesprompten efter tvungen nedlukning på visse Dell Latitude-og Precision-systemer.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Hvis Windows er tvunget til at lukke (hold tænd/sluk-knappen nede, indtil systemet er slukket), vil systemet spørge efter BitLocker-tasten ved næste opstart. Dette symptom kan findes på platformene nedenfor:
  • Latitude 7370
  • Latitude E7270 / E7470
  • Latitude E5270 / E5470 / E5570
  • Precision Mobile 7510/7710

Resolution

Den nye TPM-firmware (Trusted Protocol Module) v1.3.2.8 er nu blevet opgraderet på Dells supportwebsted til at løse problemet.  Download for at opdatere dit system.

Affected Products

Latitude 7370, Latitude E5270, Latitude E5470, Latitude E5570, Latitude E7270, Latitude E7470, Precision 7510, Precision 7710
Article Properties
Article Number: 000140883
Article Type: Solution
Last Modified: 08 Oct 2024
Version:  4
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