Article Number: 000063818
It explains how to use PuTTy to collect support logs from the CMC. These logs can be useful to troubleshoot an issue occurring at the chassis, blade, or console level.
The command racdump
may be all that you need to troubleshoot most issues.
The command dumplogs
is used by engineering and is required when escalating. To avoid having to gather additional logs later, it is suggested to gather racdump
and dumplogs
together.
dumplogs
, it can take about a minute to scroll through the screen, so ensure that logging is enabled first. The file is a large text file.
racdump
dumplogs
getversion
exit
20 Jul 2023
7
Solution