VMAX3, VMAX AFA and PowerMax: Managed File Transfer registration fails on upgrade to SRS to v3.52 or higher
Summary: Secure Remove Services (SRS) version 3.52 disables Transport Layer Security (TLS) version 1.0 and 1.1. If the VMAX3, VMAX All Flash or PowerMax system does not have requisite enhancements, then the asset cannot register Managed File Transfer (MFT) properly. ...
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Symptoms
Dell Services cannot complete MFT registration when installing new systems.
Cause
With SRS v3.52, TLS 1.0 is disabled on port 9443. This affects MFT registration on VMAX3, VMAX AFA and PowerMax Systems.
Resolution
Dell has released OPT 585848 to address this issue and is available in latest Cumulative Epacks.
If the user upgrades to SRS v3.52 without the enhancement, MFT registration fails, and the user has to reenable TLS 1.0 and 1.1.
If the user upgrades to SRS v3.52 without the enhancement, MFT registration fails, and the user has to reenable TLS 1.0 and 1.1.
Affected Products
PowerMax, VMAX All Flash, VMAX3 SeriesArticle Properties
Article Number: 000187804
Article Type: Solution
Last Modified: 10 May 2026
Version: 13
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