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NVE: No se puede iniciar el servicio SSH en NVE

Summary: No se puede acceder al dispositivo NetWorker Virtual Edition (NVE) a través de SSH. De lo contrario, el NVE está en funcionamiento sin afectar las operaciones de protección de datos.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

La solución NetWorker está configurada con el dispositivo NetWorker Virtual Edition (NVE), pero no se puede acceder a ella a través de SSH.  Aún se puede acceder a los portales de administración del administrador de NVE (NetWorker Management Console, NetWorker Web User Interface y NetWorker Installation Manager) y la funcionalidad de respaldo/restauración también funciona correctamente.  Se puede acceder al shell del sistema operativo NVE a través de una consola remota de vSphere Web Client.  

El servicio SSHD no se está ejecutando e informa lo siguiente:
nve:~ # systemctl start sshd.service
Job for sshd.service failed because the control process exited with error code. See "systemctl status sshd.service" and "journalctl -xe" for details.

nve:~ # systemctl status sshd.service
● sshd.service - OpenSSH Daemon
   Loaded: loaded (/usr/lib/systemd/system/sshd.service; enabled; vendor preset: disabled)
   Active: failed (Result: start-limit) since Tue 2021-04-27 15:43:49 EDT; 17s ago
  Process: 6576 ExecStart=/usr/sbin/sshd -D $SSHD_OPTS (code=exited, status=0/SUCCESS)
  Process: 12164 ExecStartPre=/usr/sbin/sshd -t $SSHD_OPTS (code=exited, status=255)
  Process: 12161 ExecStartPre=/usr/sbin/sshd-gen-keys-start (code=exited, status=0/SUCCESS)
 Main PID: 6576 (code=exited, status=0/SUCCESS)
    Tasks: 6
   CGroup: /system.slice/sshd.service
           ├─11434 sshd: admin@pts/0
           ├─11438 -bash
           ├─11939 sudo su
           ├─11942 su
           ├─11943 bash
           └─12169 systemctl status sshd.service

Apr 27 15:43:48 nve systemd[1]: Failed to start OpenSSH Daemon.
Apr 27 15:43:48 nve systemd[1]: sshd.service: Unit entered failed state.
Apr 27 15:43:48 nve systemd[1]: sshd.service: Failed with result 'exit-code'.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Service RestartSec=100ms expired, scheduling restart.
Apr 27 15:43:49 nve systemd[1]: Stopped OpenSSH Daemon.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Start request repeated too quickly.
Apr 27 15:43:49 nve systemd[1]: Failed to start OpenSSH Daemon.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Unit entered failed state.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Failed with result 'start-limit'.

El archivo /var/log/messages indica que hay un problema en el archivo sshd_config:
nve:~ # tail -n 30 /var/log/messages | grep ssh
Apr 27 15:43:48 nve systemd[1]: sshd.service: Service RestartSec=100ms expired, scheduling restart.
Apr 27 15:43:48 nve sshd-gen-keys-start[12161]: Checking for missing server keys in /etc/ssh
Apr 27 15:43:48 nve ssh-keygen[12162]: OWB:ERROR:BSAFELIB:func(112):reason(113):b_dsa.c:112
Apr 27 15:43:48 nve sshd-gen-keys-start[12161]: ssh-keygen: generating new host keys: DSA key_generate failed: error in libcrypto
Apr 27 15:43:48 nve sshd[12164]: /etc/ssh/sshd_config line 171: Directive 'kexalgorithms' is not allowed within a Match block
Apr 27 15:43:48 nve systemd[1]: sshd.service: Control process exited, code=exited status=255
Apr 27 15:43:48 nve systemd[1]: sshd.service: Unit entered failed state.
Apr 27 15:43:48 nve systemd[1]: sshd.service: Failed with result 'exit-code'.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Service RestartSec=100ms expired, scheduling restart.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Start request repeated too quickly.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Unit entered failed state.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Failed with result 'start-limit'.

Cause

El archivo /etc/ssh/sshd_config de NVE contiene una entrada de kexalgorithms, que no se eliminó durante una actualización de NVE anterior. 

nve:~ # cat /etc/ssh/sshd_config | grep -b2 kexalgorithms
Match Address ::1,127.0.0.1,127.0.0.1,127.0.0.2,::1,10.0.0.3,fe80::250:56ff:febb:58e7
   PermitRootLogin yes
kexalgorithms diffie-hellman-group-exchange-sha256,ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,curve25519-sha256@libssh.org

 

Resolution

Elimine la entrada kexalgorithms del archivo /etc/ssh/sshd_config.
  1. Desde vSphere Web Client, abra una sesión de consola remota en el NVE:
  2. Autentíquese en el NVE con el usuario raíz
  3. Abra el archivo /etc/ssh/sshd_config con un editor de texto: vi /etc/ssh/sshd_config
  4. Eliminar o comentar la línea de kexalgorithms
  5. Guarde los cambios en el archivo /etc/ssh/sshd_config.
  6. Inicie el servicio SSHD: systemctl start sshd.service

Additional Information

Affected Products

NetWorker
Article Properties
Article Number: 000185884
Article Type: Solution
Last Modified: 11 Oct 2023
Version:  4
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