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NVE: Impossibile avviare il servizio SSH su NVE

Summary: L'appliance NetWorker Virtual Edition (NVE) non è accessibile tramite SSH. In caso contrario, NVE resta attivo e funzionante senza alcun impatto sulle operazioni di protezione dei dati. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

La soluzione NetWorker è configurata con l'appliance NetWorker Virtual Edition (NVE), ma non è accessibile tramite SSH.  I portali di gestione degli amministratori NVE sono ancora accessibili (NetWorker Management Console, NetWorker Web User Interface e NetWorker Installation Manager) e anche la funzionalità di backup/restore funziona correttamente.  La shell del sistema operativo NVE è accessibile tramite una console remota di vSphere Web Client.  

Il servizio SSHD non è in esecuzione e segnala quanto segue:
nve:~ # systemctl start sshd.service
Job for sshd.service failed because the control process exited with error code. See "systemctl status sshd.service" and "journalctl -xe" for details.

nve:~ # systemctl status sshd.service
● sshd.service - OpenSSH Daemon
   Loaded: loaded (/usr/lib/systemd/system/sshd.service; enabled; vendor preset: disabled)
   Active: failed (Result: start-limit) since Tue 2021-04-27 15:43:49 EDT; 17s ago
  Process: 6576 ExecStart=/usr/sbin/sshd -D $SSHD_OPTS (code=exited, status=0/SUCCESS)
  Process: 12164 ExecStartPre=/usr/sbin/sshd -t $SSHD_OPTS (code=exited, status=255)
  Process: 12161 ExecStartPre=/usr/sbin/sshd-gen-keys-start (code=exited, status=0/SUCCESS)
 Main PID: 6576 (code=exited, status=0/SUCCESS)
    Tasks: 6
   CGroup: /system.slice/sshd.service
           ├─11434 sshd: admin@pts/0
           ├─11438 -bash
           ├─11939 sudo su
           ├─11942 su
           ├─11943 bash
           └─12169 systemctl status sshd.service

Apr 27 15:43:48 nve systemd[1]: Failed to start OpenSSH Daemon.
Apr 27 15:43:48 nve systemd[1]: sshd.service: Unit entered failed state.
Apr 27 15:43:48 nve systemd[1]: sshd.service: Failed with result 'exit-code'.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Service RestartSec=100ms expired, scheduling restart.
Apr 27 15:43:49 nve systemd[1]: Stopped OpenSSH Daemon.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Start request repeated too quickly.
Apr 27 15:43:49 nve systemd[1]: Failed to start OpenSSH Daemon.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Unit entered failed state.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Failed with result 'start-limit'.

Il file /var/log/messages indica che si è verificato un problema nel file sshd_config:
nve:~ # tail -n 30 /var/log/messages | grep ssh
Apr 27 15:43:48 nve systemd[1]: sshd.service: Service RestartSec=100ms expired, scheduling restart.
Apr 27 15:43:48 nve sshd-gen-keys-start[12161]: Checking for missing server keys in /etc/ssh
Apr 27 15:43:48 nve ssh-keygen[12162]: OWB:ERROR:BSAFELIB:func(112):reason(113):b_dsa.c:112
Apr 27 15:43:48 nve sshd-gen-keys-start[12161]: ssh-keygen: generating new host keys: DSA key_generate failed: error in libcrypto
Apr 27 15:43:48 nve sshd[12164]: /etc/ssh/sshd_config line 171: Directive 'kexalgorithms' is not allowed within a Match block
Apr 27 15:43:48 nve systemd[1]: sshd.service: Control process exited, code=exited status=255
Apr 27 15:43:48 nve systemd[1]: sshd.service: Unit entered failed state.
Apr 27 15:43:48 nve systemd[1]: sshd.service: Failed with result 'exit-code'.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Service RestartSec=100ms expired, scheduling restart.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Start request repeated too quickly.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Unit entered failed state.
Apr 27 15:43:49 nve systemd[1]: sshd.service: Failed with result 'start-limit'.

Cause

Il file NVE /etc/ssh/sshd_config contiene una voce kexalgorithms, che non è stata rimossa durante un aggiornamento precedente di NVE. 

nve:~ # cat /etc/ssh/sshd_config | grep -b2 kexalgorithms
Match Address ::1,127.0.0.1,127.0.0.1,127.0.0.2,::1,10.0.0.3,fe80::250:56ff:febb:58e7
   PermitRootLogin yes
kexalgorithms diffie-hellman-group-exchange-sha256,ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521,curve25519-sha256@libssh.org

 

Resolution

Rimuovere la voce kexalgorithms dal file /etc/ssh/sshd_config.
  1. Da vSphere Web Client, aprire una sessione della console remota su NVE
  2. Eseguire l'autenticazione a NVE con l'utente root
  3. Aprire il file /etc/ssh/sshd_config con un editor di testo: vi /etc/ssh/sshd_config
  4. Rimuovere o commentare la riga kexalgorithms
  5. Salvare le modifiche al file /etc/ssh/sshd_config.
  6. Avviare il servizio SSHD: systemctl start sshd.service

Additional Information

Affected Products

NetWorker
Article Properties
Article Number: 000185884
Article Type: Solution
Last Modified: 11 Oct 2023
Version:  4
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