Correct RS232 cable to use with Dell C8618QT, C5518QT, C6522QT, or C5522QT monitor
Summary: Follow the guidelines below for using the correct RS232 cable on the Dell C8618QT, C5518QT, C6522QT, or C5522QT monitor to ensure that the monitor responds to RS232 commands.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Affected Products:
- Dell C8618QT
- Dell C5518QT
- Dell C6522QT
- Dell C5522QT
RS232 cable for Dell monitor
If the Dell C8618QT, C5518QT, C6522QT, C5522QT monitor is not responding to RS232 commands, ensure the correct straight-through cable is used, and not the cross-over cable. Reference Figure 1 below for details on the correct RS232 cable:
Cause
Not Applicable
Resolution
After ensuring the proper RS232 cable is being used, you must disable the network connection following the steps below:
- Press and hold icon 5 on the screen for 4 seconds to turn on
- A network icon appears on the top-left corner of the screen for 5 seconds:
- Press and hold icon 5 on the front panel for 4 seconds.
- A network icon appears on the top-left corner for 5 seconds to show that the network has been disabled:
Affected Products
Dell C5518QT, Dell C5522QT, Dell C6522QT, Dell C8618QTArticle Properties
Article Number: 000137986
Article Type: Solution
Last Modified: 16 Oct 2024
Version: 8
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