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Correct RS232 cable to use with Dell C8618QT, C5518QT, C6522QT, or C5522QT monitor

Summary: Follow the guidelines below for using the correct RS232 cable on the Dell C8618QT, C5518QT, C6522QT, or C5522QT monitor to ensure that the monitor responds to RS232 commands.

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Article Content


Symptoms

Affected Products:

  • Dell C8618QT
  • Dell C5518QT
  • Dell C6522QT
  • Dell C5522QT

RS232 cable for Dell monitor

If the Dell C8618QT, C5518QT, C6522QT, C5522QT monitor is not responding to RS232 commands, ensure the correct straight-through cable is used and not the cross-over cable. Reference Figure 1 below for details on the correct RS232 cable:

RS232 straight through cable with pin assignment
Figure 1: (English Only) RS232 straight through cable with pin assignment

Cause

Not Applicable

Resolution

After ensuring the proper RS232 cable is being used, you must disable the network connection following the steps below:

  1. Press and hold icon 5 on the screen for 4 seconds to turn on (Figure 2):

    C8618QT onscreen controls
    Figure 2: C8618QT onscreen controls

  2. A network icon (Figure 3) appears on the top-left corner of the screen for 5 seconds:

    On-screen network icon
    Figure 3: On-screen network icon

  3. Press and hold icon 5 on the front panel for 4 seconds.
  4. A network icon (Figure 4) appears on the top-left corner for 5 seconds to show that the network has been disabled:

    Network disabled icon
    Figure 4: Network disabled icon

Article Properties


Affected Product

Dell C5518QT, Dell C5522QT, Dell C6522QT, Dell C8618QT

Last Published Date

11 Sept 2023

Version

7

Article Type

Solution