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How to export the PERC Controller Debug Log via the BIOS RAID Controller

Summary: This article explains how to export the RAID controller log (TTY log) directly from RAID Controller (PERC).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

This article explains how to export the RAID controller log (TTY log) directly from RAID Controller (PERC).
In addition to this,you can also export the RAID controller log (TTY log ) from OMSA (OpenManage Server Administrator) using the interface or using the command lines .
Please see the detail in "OMSA (OpenManage Server Administrator) using the interface or using the command lines"
 

SLN318805_en_US__1icon Note: The PERC controller debug log is also known as a TTY log among Technical Support.

Please prepare a USB flash disk to save the log.
The following steps works for PERC8/PERC9/PERC10. This example uses a PERC10-H740.

  1. Click F2 to enter the system BIOS.
    SLN318805_en_US__2image(9192)
  2. Choose Device Settings
    SLN318805_en_US__3image(9193)
  3. Choose Integrated RAID Controller
    SLN318805_en_US__4image(9194)
  4. Choose Main Menu
    SLN318805_en_US__5image(9195)
  5. Choose Controller Management
    SLN318805_en_US__6image(9196)
  6. Go to the bottom of the page and choose Advanced Controller Management
    SLN318805_en_US__7image(9197)
  7. Choose Save Debug Log
    SLN318805_en_US__8image(9198)
  8. Select the location and enter the file name then choose Save Log
    SLN318805_en_US__9image(9199)
  9. Click ok
    SLN318805_en_US__10image(9200)
     

Cause

-

Resolution

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Affected Products

PowerEdge
Article Properties
Article Number: 000134783
Article Type: Solution
Last Modified: 30 Sept 2021
Version:  4
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