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How to Add VMware Carbon Black Cloud Administrators

Summary: An administrator account for VMware Carbon Black Cloud may be configured by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

This article discusses how to add additional administrators to the VMware Carbon Black Cloud.

Affected Products:

VMware Carbon Black Cloud Endpoint

Affected Operating Systems:

Windows
Mac
Linux

Cause

Not applicable.

Resolution

VMware Carbon Black Onboarding Part 1: Product Overview, Users, and Roles

Duration: 03:10
Closed captions: Available in multiple languages

To add an administrator:

  1. In a web browser, go to [REGION].conferdeploy.net.
Note: [REGION] = Region of tenant.
  1. Sign In to the VMware Carbon Black Cloud.

VMware Carbon Black sign-in

  1. In the left menu pane, expand Settings and then click Users.

Users

Note: The layout in the example may differ slightly from your environment.
  1. In the top-right corner, click Add User.

Add User button

  1. In the Add User menu:
    1. Optionally, populate the user’s:
      1. First name.
      2. Last name.
      3. Phone number.
    2. Populate the user’s Email.
    3. Optionally, click Show role descriptions.
    4. Select a Role.
    5. Click Save.

Add User menu

Note:
  • The administration access invite comes from noreply@carbonblack.com.
  • Additional information about roles can be found in the User Guide under the User Role section.
  • For information about creating custom roles, reference How to Create Custom VMware Carbon Black Cloud Roles.
  • The examples that are used in the screenshot will differ in your environment.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

VMware Carbon Black
Article Properties
Article Number: 000126000
Article Type: Solution
Last Modified: 04 Jan 2023
Version:  13
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