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How to Identify the Dell Data Guardian Version

Summary: The version of Dell Data Guardian may be identified by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Note:

It is important to know the version of Dell Data Guardian to:

  • Identify known issues.
  • Determine UI differences.
  • Understand workflow changes.

Affected Products:

Dell Data Guardian

Affected Versions:

1.2 and later

Affected Operating Systems:

Windows
Mac

Cause

Not applicable.

Resolution

Note: Dell Data Guardian must be installed before identifying versions. 

To identify the version of Dell Data Guardian, click the appropriate operating system platform tab.

To identify the version of Dell Data Guardian for Windows:

  1. In the Windows System Tray, right-click the Dell Data Guardian icon and then select About.

Image depicts the About option that is found when right-clicking the Dell Data Guardian icon.

  1. Record the complete Version of Dell Data Guardian.

Image depicts an example Dell Data Guardian version.

Note: The version of your client may differ from the above screenshot.

To identify the version of Dell Data Guardian for Mac:

  1. Open the Dell Data Guardian application.

Image depicts the Dell Data Guardian icon.

  1. Enter an authorized user’s Email and Password and then click Login.

Image depicts the Email and Password fields.

Note:
  • An authorized UPN may be used instead of an email.
  1. In the menu bar, select Dell Data Guardian and then click About Dell Data Guardian.

Image depicts the About Dell Data Guardian option that is found after clicking the Dell Data Guardian menu.

  1. Record the complete Version of Dell Data Guardian.

Image depicts an example Dell Data Guardian version.

Note: The version of your client may differ from the above screenshot.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Additional Information

 

Videos

 

Affected Products

Dell Data Guardian
Article Properties
Article Number: 000124602
Article Type: Solution
Last Modified: 20 Dec 2022
Version:  11
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