Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
Sign In Create an Account Premier Sign In Partner Program Sign In

VNX: Unable to Add VNX Array to Domain

Summary: VNX: Unable to Add VNX Array to Domain.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Add a new Array to the Domain.

Unable to add VNX array to Domain.

Error message: 
CIMOM Can't get the VNX hardware class from - ip X.X.X.X - Error connecting SSL. Error details: A system call error errno=10057

Cause

When you have multiple Arrays in the domain and receive the below error message, a domain primary must be added.


kA2j0000000kAQsCAM_1_0

Resolution

Promoted a new primary with the highest Array Software Revision and the highest Client Revision as the domain primary.
  1. Log in as sysadmin to the current Domain primary SP.
  2. Select Domain (example local, VNX, and so forth).
  3. Local or domain that you are wanting to add Array to.
  4. Select Domain primary on the right side.
  5. Select IP address of SPA with the highest Software Revision AND Client Revision.
  6. Add the Array to the domain.

kA2j0000000kAQsCAM_2_0

Affected Products

VNX1 Series, VNX2 Series
Article Properties
Article Number: 000052551
Article Type: Solution
Last Modified: 25 Aug 2021
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.