Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Premier Sign In Partner Program Sign In

Article Number: 000136960

如何对 Dell PowerEdge™ 服务器上的 PowerEdge RAID 控制器 (PERC) 电池错误进行故障处理

Summary: 如何对 Dell PowerEdge™ 服务器上的 PowerEdge RAID 控制器 (PERC) 电池错误进行故障处理。

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

本文介绍有关如何对 Dell PowerEdge 服务器上的 PowerEdge RAID 控制器 (PERC) 电池错误进行故障处理


 

问题 1：

内存或电池问题错误消息

Memory/Battery problems were detected. The adapter has recovered, but cached data was lost.
Press any key to continue 

可能的原因：
适配器检测到控制器高速缓存中存在尚未写入磁盘子系统的数据。控制器在初始化期间执行其高速缓存检查例行程序的同时，还检测到错误纠正代码 (ECC) 错误。控制器由于无法保证数据完整性而放弃高速缓存，而不是将其发送到磁盘子系统。
电池可能未充满电。

纠正措施：
让电池充满电可解决此问题。如果问题仍然存在，则可能是电池或适配器 DIMM 出现故障。联系戴尔技术支持。

Cause

问题 2：

电池已放电或已断开错误消息

The battery is currently discharged or disconnected. Verify the connection and allow 30 minutes for charging.
If the battery is properly connected and it has not returned to operational state after 30 minutes of charging
then contact technical support for additional assistance.

可能的原因：
此消息可能会针对没有电池的控制器显示，具体视虚拟磁盘的策略而定。

纠正措施：
控制器电池丢失或当前不可用，如果 30 分钟后此问题仍然存在，请联系戴尔支持。

Resolution

－

Article Properties

Affected Product

Servers

Last Published Date

28 Sep 2021

Version

6

Article Type

Solution

Back to Top