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如何故障診斷 Dell PowerEdge™ 伺服器上的 PowerEdge RAID 控制器 (PERC) 電池錯誤

Summary: 如何故障診斷 Dell PowerEdge™ 伺服器上的 PowerEdge RAID 控制器 (PERC) 電池錯誤。

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Article Content


Symptoms

本文提供如何故障診斷 Dell PowerEdge 伺服器上的 PowerEdge RAID 控制器 (PERC) 電池錯誤的資訊


 

問題 1:

記憶體或電池問題錯誤訊息

Memory/Battery problems were detected. The adapter has recovered, but cached data was lost.
Press any key to continue 


可能原因:
配接卡會偵測到控制器快取中尚未寫入磁碟子系統的資料。控制器在初始化期間執行快取檢查例行工作時,會偵測到錯誤校正碼 (ECC) 錯誤。控制器會捨棄快取,而非將其傳送至磁碟子系統,因為無法保證資料完整性。
電池可能已充電不足。

修正措施:
請讓電池完全充電,以解決此問題。如果問題仍然發生,電池或配接卡 DIMM 可能發生故障。請聯絡 Dell 技術支援。

Cause

問題 2:

電池放電或中斷連線的錯誤訊息 

The battery is currently discharged or disconnected. Verify the connection and allow 30 minutes for charging.
If the battery is properly connected and it has not returned to operational state after 30 minutes of charging
then contact technical support for additional assistance.


可能原因:
視虛擬磁碟原則而定,不含電池的控制器可能會出現此訊息。

修正措施:
控制器電池遺失或目前無法存取,如果問題在 30 分鐘後仍然存在,請聯絡 Dell 支援。

Resolution

-

Article Properties


Affected Product

Servers

Last Published Date

28 Sep 2021

Version

6

Article Type

Solution