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Article Number: 000137429

iDRAC7: Enterprise License Utility for Use After System Board Replacement

Summary: This article explains how to restore the iDRAC7 Enterprise license if a system board on a PowerEdge 12th Generation Server is replaced.

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Article Content

Symptoms

Question
If a system board on a PowerEdge 12th Generation Server is replaced, any existing iDRAC7 Enterprise license must be installed on the replacement motherboard to reenable iDRAC7 Enterprise features.

Since there is no active license immediately after a system board replacement, the iDRAC7 dedicated NIC port is not activated or enabled until the Enterprise license is reinstalled.

Cause

Not required

Resolution

Answer 
An iDRAC7 Enterprise license utility is now available for use after a system board replacement if a trial license is required to enable iDRAC7 enterprise features.

This utility is provided as a workaround for lights-out data centers and situations where the permanent license file is not accessible.

This utility must be used locally on the impacted server and allows a 30-day trial license to be installed so that the dedicated NIC port can be activated.
 
NOTE: Dell Service Providers (DSPs) are NOT required to install or configure iDRAC7 licenses. Any backup or restoration of an iDRAC7 license before or after a system board replacement is the responsibility of the customer.

Tool download:
NOTE: This utility can only be used once for each server.

Article Properties

Affected Product
Servers, PowerEdge, Software, Enterprise Systems Management, Remote Enterprise Systems Management, iDRAC7, PowerEdge FM120x4 (for PE FX2/FX2s), PowerEdge M420, PowerEdge M520, PowerEdge M520 (for PE VRTX), PowerEdge M620, PowerEdge M620 (for PE VRTX) , PowerEdge M820, PowerEdge M820 (for PE VRTX), PowerEdge R220, PowerEdge R320, PowerEdge R420, PowerEdge R420XR, PowerEdge R520, PowerEdge R620, PowerEdge R720, PowerEdge R720XD, PowerEdge R820, PowerEdge R920, PowerEdge T320, PowerEdge T420, PowerEdge T620 ...
Last Published Date

06 Oct 2023

Version

5

Article Type

Solution

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