Distorted Sound From the Computer
Summary: Refer to the information for help resolving distorted sound from your computer.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Ensure after performing each step below, you check for issue resolution. If issue persists follow the next step.
- Identify the media application i.e. VLC, Windows Media Player etc.
- Determine if the issue occurs in only one application.
- Search Dell’s Knowledge Base or the software producers website for additional information
- Connect external speaker/headphone and check for sound.
- If the audio distortion persists.
- Run Online Diagnostics on the Sound Card.
- Update Drivers and Downloads FAQs
- Perform Windows Updates.
- If the issue continues after troubleshooting consider Factory Reset, Restore, or Reinstall Microsoft Windows on a Dell computer. This method would result in data loss; Ensure you backup data before proceeding.
- Run ePSA on Sound Card.
- If audio distortion is not seen on external speaker/headphone
If issue still persist, contact Dell Technical Support for further assistance.
Cause
Not applicable.
Resolution
Not applicable.
Article Properties
Article Number: 000132372
Article Type: Solution
Last Modified: 28 Oct 2024
Version: 8
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.