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Step-by-Step Guide to Install McAfee Premium from Dell

Summary: Secure your digital life with ease - learn how to install McAfee+ Premium for unparalleled online protection. Click for a step-by-step guide!

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Affected Products:

  • McAfee+ Premium
  • McAfee Multi-Device Security

A thirty-day trial of McAfee+ Premium is provided automatically on select consumer and commercial Dell computers running Windows. Customers may purchase a McAfee+ Premium subscription:

  • At the point of sale (POS) of a Dell computer
  • After point of sale (APOS) of a Dell computer
Note: For information about changing your McAfee subscription, reference How to Cancel or Renew your McAfee Subscription Purchased at Dell.

For more information, click on POS or APOS for McAfee+ Premium.

POS

Click either New Setup or Reinstall for the appropriate installation directions.

New Setup

Warning: These steps are intended for customers who have never activated McAfee+ Premium. Reference the Reinstall section if you previously registered an account with McAfee.

McAfee+ Premium is preinstalled on all commercial and consumer computers running Windows. On boot, McAfee+ Premium is available directly in the Windows System Tray.

Note: If the computer was reimaged prior to activating McAfee+ Premium, contact Dell technical support and provide this KB article (000193010) to the agent.
To register the product:
  1. In the Windows Notification Area, click Show hidden files and then double-click on the McAfee+ Premium system tray icon.

McAfee+ Premium system tray icon
Figure 1: McAfee+ Premium system tray icon

  1. Click Get started.

Click Get Started
Figure 2: (English Only) Click Get Started

  1. Log in with a pre-existing McAfee account or click Register Now to create a new account.

Log in or click Register Now
Figure 3: (English Only) Log in or click Register Now

Note:
  • A McAfee account is generated during the initial setup of a McAfee subscription.
  • For issues accessing your McAfee account:
    • Validate the email used is tied to a McAfee subscription.
    • To protect your privacy, Dell technical support is unable to validate the email used to setup the McAfee subscription. Contact the vendor directly for assistance at https://service.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies..
  1. Select Settings and then click My Subscription to verify your subscription status.

Select Settings and click My Subscription
Figure 4: (English Only) Select Settings and click My Subscription

Note: For any discrepancies with the subscription duration and the purchase duration, reference How to Get Support for McAfee Products Sold at Dell.

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Reinstall

Note: An active McAfee+ Premium subscription is required to install the product.
To install the product:
  1. Go to https://www.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies.
  2. In the upper right, click Login.
  3. Sign in using your McAfee account.

Sign in to your McAfee account
Figure 5: (English Only) Sign in to your McAfee account

Note:
  • A McAfee account is generated during the initial setup of a McAfee subscription.
  • For issues accessing your McAfee account:
    • Validate the email used is tied to a McAfee subscription.
    • To protect your privacy, Dell technical support is unable to validate the email used to setup the McAfee subscription. Contact the vendor directly for assistance at https://service.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies..
  1. Click Downloads & devices.

Click Downloads & devices
Figure 6: (English Only) Click Downloads & devices

  1. From the drop-down menu, select McAfee+ Premium and then click Download.

Click Download
Figure 7: (English Only) Click Download

  1. Click Agree and Download.

Click Agree and Download
Figure 8: (English Only) Click Agree and Download

  1. When the download is complete, double-click McAfee_Installer_[BUILDER NUMBER].exe.
Note: [BUILD NUMBER] = Serial Number
  1. In the installation wizard, click Install.

Click Install
Figure 9: (English Only) Click Install

  1. When installation is complete, click Done.

Click Done
Figure 10: (English Only) Click Done

  1. McAfee+ Premium automatically launches. Click Get Started to view the protection status.

Click Get Started
Figure 11: (English Only) Click Get Started

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APOS

Click either New Purchase or Reinstall for the appropriate installation directions.

New Purchase

Warning: These steps are intended for customers who have never activated McAfee+ Premium. A redemption code (license key) from Dell can only be used once. Reference the Reinstall section if the redemption code was previously used.
To install the product:
  1. Go to https://www.dell.com/support/software.
  2. Click Sign In.

Click Sign In
Figure 12: (English Only) Click Sign In

  1. Sign In to Dell Digital Locker using the email used to purchase McAfee+ Premium.

Sign in to Dell Digital Locker
Figure 13: (English Only) Sign in to Dell Digital Locker

  1. Click Download McAfee+ Premium.

Click Download McAfee+ Premium
Figure 14: (English Only) Click Download McAfee+ Premium

  1. Click Get Key.

Click Get Key
Figure 15: (English Only) Click Get Key

  1. Document the License key.

Document License key
Figure 16: (English Only) Document License key

  1. Go to https://www.mcafee.com/activate This hyperlink is taking you to a website outside of Dell Technologies..
  2. Enter the License Key (step 6), Email, and then click Next.

Enter the License key, Email and click Next
Figure 17: (English Only) Enter the License key, Email, and click Next

Warning:
  • The License Key can only be redeemed once.
  • On error You already redeemed that code, go to the Reinstall section.
  1. On successful redemption, click Next.

Click Next
Figure 18: (English Only) Click Next

  1. Optionally setup a recurring subscription or click Continue without additional benefits.

Setup subscription or Click Continue without additional benefits
Figure 19: (English Only) Set up a subscription or Click Continue without additional benefits

  1. Click Download.

Click Download
Figure 20: (English Only) Click Download

  1. When the download is complete, double-click McAfee_Installer_[BUILDER NUMBER].exe.
Note: [BUILD NUMBER] = Serial Number
  1. In the installation wizard, click Install.

Click Install
Figure 21: (English Only) Click Install

  1. When installation is complete, click Done.

Click Done
Figure 22: (English Only) Click Done

  1. McAfee+ Premium automatically launches. Click Get Started to view the protection status.

Click Get Started
Figure 23: (English Only) Click Get Started

Note: For any discrepancies with the subscription duration and the purchase duration, reference How to Get Support for McAfee Products Sold at Dell.

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Reinstall

Note: An active McAfee+ Premium subscription is required to install the product.
To install the product:
  1. Go to https://www.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies.
  2. In the upper right, click Login.
  3. Sign in using your McAfee account.

Sign in to your McAfee account
Figure 24: (English Only) Sign in to your McAfee account

Note:
  • A McAfee account is generated during the initial setup of a McAfee subscription.
  • For issues accessing your McAfee account:
    • Validate the email used is tied to a McAfee subscription.
    • To protect your privacy, Dell technical support is unable to validate the email used to setup the McAfee subscription. Contact the vendor directly for assistance at https://service.mcafee.com/ This hyperlink is taking you to a website outside of Dell Technologies..
  1. Click Downloads & devices.

Click Downloads & devices
Figure 25: (English Only) Click Downloads & devices

  1. From the drop-down menu, select McAfee+ Premium and then click Download.

Click Download
Figure 26: (English Only) Click Download

  1. Click Agree and Download.

Click Agree and Download
Figure 27: (English Only) Click Agree and Download

  1. When the download is complete, double-click McAfee_Installer_[BUILDER NUMBER].exe.
Note: [BUILD NUMBER] = Serial Number
  1. In the installation wizard, click Install.

Click Install
Figure 28: (English Only) Click Install

  1. When installation is complete, click Done.

Click Done
Figure 29: (English Only) Click Done

  1. McAfee+ Premium automatically launches. Click Get Started to view the protection status.

Click Get Started
Figure 30: (English Only) Click Get Started

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Article Properties
Article Number: 000222021
Article Type: How To
Last Modified: 12 Feb 2024
Version:  1
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