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How to Install McAfee Business Protection

Summary: This article discusses how to install McAfee Business Protection purchased from Dell.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Affected Products:

  • McAfee Business Protection

A McAfee Business Protection subscription can be purchased with a Dell commercial computer.

Note: For more information about changing your McAfee subscription, reference How to Cancel or Renew your McAfee Subscription Purchased at Dell.
  1. After the Windows one hour quiet period, there is a Dell Digital Delivery message. Click Open. If this message is not displayed, go to Windows Search and Search for Dell Digital Delivery.

Dell Digital Delivery New Software message
Figure 1: (English Only) Dell Digital Delivery New Software message

  1. The Dell Digital Delivery Application opens. Click Get Started.

Click Get Started
Figure 2: (English Only) Click Get Started

Note:
  • It may take up to fifteen minutes for McAfee software to be populated in Dell Digital Delivery.
  • If unable to see software, try restarting your computer to implement updates.
  • If still unable to see the software, go to McAfee Business Protection. This hyperlink is taking you to a website outside of Dell Technologies.

Click Get Started
Figure 3: (English Only) Click Get Started

  1. Sign in to your account:
  • Sign in with the email address that you used when you activated your subscription.
Note: For first-time users, create an account through the sign in page.

Sign in with email address
Figure 4: (English Only) Sign in with an email address

  • After you have entered an email address, a one-time pass code will be sent to your email address to verify your identity.
Note: You can also sign in with a password. Add a password in the two fields to set up your password, then Click Confirm password.
  • Or, the user can sign in with a password.
    1. Add a password in the two fields to set up your password
    2. Click Confirm password

Create a password
Figure 5: (English Only) Create a password

  1. The user is presented with an onboarding wizard where you can configure your name as administrator and enter your company’s name.

Enter Administrator information
Figure 6: (English Only) Enter Administrator information

  1. Set up two-factor authentication (2FA), two-factor authentication strengthens access security by requiring two methods to verify your identity:
    • Your password
    • One-time-passcode

Setup two-factor authentication (2FA)
Figure 7: (English Only) Setup two-factor authentication (2FA)

  1. Download and install the McAfee app on your computer or smartphone. You can choose:
    • Click Download and install on the device you are on.
    • Scan the QR code with your smartphone.
    • Send an email with a download link to your other devices by Clicking Email link button.

Download and Install the McAfee app
Figure 8: (English Only) Download and Install the McAfee app

  1. Add one or more employees to your subscription by sending them an invitation email with which provides instructions to set up their accounts.

Invite Users
Figure 9: (English Only) Invite Users

  1. Once your employees have set up their accounts, they can install protection on their own business devices. These devices show up in your Security Console:

Security Console
Figure 10: (English Only) Security Console

Security Console
Figure 11: (English Only) Security Console

Note: For additional information about installation and activation, go to McAfee Customer Service. This hyperlink is taking you to a website outside of Dell Technologies.
Warning: Dell Technologies recommends doing this before you add other users and devices to your subscription.
  1. Click the system tray hidden icon button in the lower right corner of the desktop.

Click system tray
Figure 12: (English Only) Click system tray

  1. Click the McAfee icon.

Click McAfee Icon
Figure 13: (English Only) Click McAfee Icon

Note:
  • It may take up to eight hours for McAfee software to be accessible.
  • If unable to see software, try restarting your computer to implement updates.
  • If still unable to see the software, go to McAfee Business Protection. This hyperlink is taking you to a website outside of Dell Technologies.
  1. Click Get started.

Click Get Started
Figure 14: (English Only) Click Get Started

  1. Sign in to your account:
  • Sign in with the email address that you used when you activated your subscription.
Note: For first-time users, create an account through the sign in page.

Sign in with email address
Figure 15: (English Only) Sign in with an email address

  • After you have entered an email address, a one-time pass code will be sent to your email address to verify your identity.
Note: You can also sign in with a password. Add a password in the two fields to set up your password, then Click Confirm password.
  • Or, the user can sign in with a password.
    1. Add a password in the two fields to set up your password
    2. Click Confirm password

Create a password
Figure 16: (English Only) Create a password

  1. The user is presented with an onboarding wizard where you can configure your name as administrator and enter your company’s name.

Enter Administrator information
Figure 17: (English Only) Enter Administrator information

  1. Set up two-factor authentication (2FA), two-factor authentication strengthens access security by requiring two methods to verify your identity:
    • Your password
    • One-time-passcode

Setup two-factor authentication (2FA)
Figure 18: (English Only) Setup two-factor authentication (2FA)

  1. Download and install the McAfee app on your computer or smartphone. You can choose:
    • Click Download and install on the device you are on.
    • Scan the QR code with your smartphone.
    • Send an email with a download link to your other devices by Clicking Email link button.

Download and Install the McAfee app
Figure 19: (English Only) Download and Install the McAfee app

  1. Add one or more employees to your subscription by sending them an invitation email with which provides instructions to set up their accounts.

Invite Users
Figure 20: (English Only) Invite Users

  1. Once your employees have set up their accounts, they can install protection on their own business devices. These devices show up in your Security Console:

Security Console
Figure 21: (English Only) Security Console

Security Console
Figure 22: (English Only) Security Console

  1. Go to McAfee. This hyperlink is taking you to a website outside of Dell Technologies.
  2. In the upper right, click Login.
  3. Sign in using your McAfee account.

McAfee Sign In
Figure 23: (English Only) McAfee Sign In

Note:
  • A McAfee account is generated during the initial setup of a McAfee subscription.
  • For issues accessing your McAfee account:
    • Validate the email used is tied to a McAfee subscription.
    • To protect your privacy, Dell technical support is unable to validate the email used to setup the McAfee subscription. Contact the vendor directly for assistance at McAfee Customer Service. This hyperlink is taking you to a website outside of Dell Technologies.
  1. Click Go to My Protection.

Click Go to My Protection
Figure 24: (English Only) Click Go to My Protection

  1. Click View My Details.

Click View My Details
Figure 25: (English Only) Click View My Details

  1. Click Send Link.

Click Send Link
Figure 26: (English Only) Click Send Link

Note: An email is sent to the email account associated with the McAfee Account.
  1. Locate email and Click Download Protection.

Click Download protection
Figure 27: (English Only) Click Download protection

  1. Go to the downloaded file location and proceed with system prompts reinstall McAfee.
Note: For additional information about installation and activation, go to McAfee Customer Service. This hyperlink is taking you to a website outside of Dell Technologies.
Article Properties
Article Number: 000214375
Article Type: How To
Last Modified: 15 May 2024
Version:  9
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