Windows 10 and Windows 11 Hello Facial Recognition Feature - Supported Systems and Requirements
This article provides the information about "Windows 10, and Windows 11 Hello Facial Recognition feature requires an Intel RealSense or 3D Camera to support facial unlock features."
Summary:This article provides the information about "Windows 10, and Windows 11 Hello Facial Recognition feature requires an Intel RealSense or 3D Camera to support facial unlock features."
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The Windows 10 and 11 Hello Facial Recognition feature requires an Intel RealSense or 3D Camera to support facial unlock features.
Note: On many computers, IR or 3D capable cameras are an OPTIONAL item. If this option is not selected during the order process, then the computer will not be Windows Hello compliant. Many computer configurations with WWAN Mobile Broadband configurations cannot be ordered with an IR capable camera.
Note: IR or 3D Camera equipped Windows 10 or 11 based computers that are produced after June of 2017, will by default support Windows Hello Facial recognition.
Specific Computer Support
These Dell computers are equipped with an Intel RealSense/3D camera or IR capable Hello compliant camera:
Alienware 13 R3
Alienware 15 R3
Alienware 17 R4
Inspiron 23 2350 All-in-One w/3D webcam
Inspiron 13 5378 2-in-1 (With IR Camera Option)
Inspiron 15 5548 (With Touch Screen Only may have this option)
Inspiron 15 5557 w/3D webcam
Inspiron 15 5559 w/3D webcam
Inspiron 24 7459 All-in-One w/3D webcam
Inspiron 7573 2-in-1
Inspiron 7779 2-in-1 (With IR Camera Option)
Latitude 14 3480
Latitude 15 3580
Latitude 12 5280
Latitude 14 5480
Latitude 15 5580
Latitude 12 7275 2-in-1
Latitude 12 7280
Latitude 13 7370
The only exception to this currently is the Latitude 3470 and 3570s which use an infrared (IR) camera also seem to work.
Note: Facial recognition should not be expected to work on any other 2016 model, or older Dell camera equipped computers not in the listing above.
IR or 3D Camera equipped Windows 10 and 11 based computers that are produced after June of 2017, will by default support Windows Hello Facial recognition.
XPS 13 9360 & 9365 and other computers that are equipped with optional fingerprint readers can use Windows Hello for fingerprint sign-in ONLY.
Identifying Camera type in Windows 10 and 11:
In the Search box, type Device Manager, and tap to start it.
Under Device Manager, expand Imaging Devices.
Identifying Camera type in Windows 8:
Start the Charms Bar from the desktop interface.
Select Control Panel.
Select Device Manager and expand Imaging devices.
Additional Information
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