Dell Computers That Can Upgrade from TPM Version 1.2 to 2.0
Summary: The following article provides information about which computers ship from Dell and can upgrade the Trusted Platform Module (TPM) from firmware version 1.2 to version 2.0.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Instructions
NOTE: Systems that shipped with Intel 6th and 7th Generation processors (i7-7xxx, i5-7xxx, i3-7xxx, i7-6xxx, i5-6xxx, i3-6xxx) are not eligible to upgrade to Windows 11. Upgrading to TPM 2.0 does not bypass this Microsoft requirement.
Trusted Platform Module (TPM) firmware
Dell computers that were manufactured between 2015 and 2018 may have shipped from the factory with Trusted Platform Module (TPM) firmware version 1.2.
This article lists the computer models that may have shipped with TPM 1.2 so you can upgrade the TPM firmware to version 2.0 if needed.
Dell computers that are released after 2019 support TPM firmware 2.0 without an option to downgrade. (Devices that shipped with Windows 10 and have limited or no Legacy support.)
Before upgrading or downgrading, read the following article carefully:
To confirm that your computer can update to TPM firmware version 2.0:
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Go to the Dell product support page.
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Enter your Service Tag or select your model number from our product list.
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Click the Drivers & Downloads tab.
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Select Security from the drop-down category box.
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Look for Dell TPM 2.0 Firmware update utility.
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If it is listed, it confirms you can run the update.
(Figure.1 Dell Support Drivers & Downloads)
Reference Links:
Systems that could ship with TPM 1.2 firmware
- Latitude 3180
- Latitude 3189
- Latitude 3380
- Latitude 3470
- Latitude 3480/3488
- Latitude 3570
- Latitude 3580/3588
- Latitude 5175 2-in-1
- Latitude 5179 2-in-1
- Latitude 5280/5288
- Latitude 5285 2-in-1
- Latitude 5289 2-in-1
- Latitude 5414 Rugged
- Latitude 5420 Rugged
- Latitude 5424 Rugged
- Latitude 5480/5488
- Latitude 7202 Rugged Tablet
- Latitude 7214 Rugged Extreme
- Latitude 7275
- Latitude 7280
- Latitude 7285 2-in-1
- Latitude 7370
- Latitude 7380
- Latitude 7389 2-in-1
- Latitude 7414 Rugged
- Latitude 7424 Rugged Extreme
- Latitude 7480
- Latitude E5270
- Latitude E5470
- Latitude E5570
- Latitude E7270
- Latitude E7470
- Precision 3510
- Precision 3520
- Precision 3530
- Precision 5510
- Precision 5520
- Precision 5530
- Precision 5530 2-in-1
- Precision 5720 All In One
- Precision 7510
- Precision 7520
- Precision 7530
- Precision 7710
- Precision 7720
- Precision 7730
- Precision Rack 3930/3930XL
- Precision Tower 3420
- Precision Tower 3620
- Precision Tower 3630/3630XL *
- Precision Tower 5810/5810XL *
- Precision Tower 5820/5820XL *
- Precision Tower 7810/7810XL *
- Precision Tower 7820/7820XL *
- Precision Tower 7910/7910XL *
- Precision Tower 7920/7920XL *
NOTE: For TPM 2.0, you must update the BIOS on these computers to the latest revision available first.
- OptiPlex 3040
- OptiPlex 3046
- OptiPlex 3050
- OptiPlex 3050 All-In-One
- OptiPlex 3060
- OptiPlex 3240 All-in-One
- OptiPlex 5040
- OptiPlex 5050
- OptiPlex 5055 Ryzen Accelerated Processing Unit
- OptiPlex 5060
- OptiPlex 5250 All-In-One
- OptiPlex 5260 All-In-One
- OptiPlex 7040
- OptiPlex 7050
- OptiPlex 7060
- OptiPlex 7440 All-In-One
- OptiPlex 7450 All-In-One
- OptiPlex 7460 All-In-One
- OptiPlex 7760 All-In-One
- OptiPlex XE3
- XPS 13 9350 (End of Life)
- XPS 13 9360
- XPS 13 9365 2-in-1
- XPS 13 9370
- XPS 13 9380
- XPS 13 9380
- XPS 15 9550
- XPS 15 9560
- XPS 15 9570
- XPS 15 9575 2-in-1
- XPS 27 7760
- Dell Edge Gateway 5000
- Dell Edge Gateway 5000 OEM Ready
- Dell Edge Gateway 5100
- Dell Edge Gateway 5100 OEM Ready
- Dell Embedded Box PC 5000
- Dell Embedded Box PC 5000 OEM
Additional Information
Recommended Articles
Here are some recommended articles related to this topic that might be of interest to you.
- TPM 1.2 vs. 2.0 Features
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- How to Troubleshoot and Resolve Common Issues with Trusted Platform Module (TPM) and BitLocker
- Trusted Platform Module (TPM) Frequently Asked Questions for Windows 11
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- Using scripting or automation for TPM firmware updates from Dell
- Activating the Trusted Platform Module Security Feature
- Cannot Enable Trusted Platform Module (TPM) as option is grayed out in BIOS
- How to update the TPM firmware when you get the error message "The update image is not for this system"
- TPM Firmware Downgrades to TPM Version 1.2 Fails with Error "Update FAILED: Invalid source version"
- TPM Failure Tries, Recovery Time and Lockout Recovery
- Trusted Platform Modules (TPM) Upgrade/Downgrade process for Windows 7 and 10 operating system Upgrade/Downgrade
- TPM is Unable to Change Between 1.2 or 2.0 Because TPM is Owned
Affected Products
Latitude, XPS, Fixed Workstations, Mobile Workstations, Dell Edge Gateway 5000, Dell Edge Gateway 5100, Dell Embedded Box PC 5000, Dell Edge Gateway 5000 OEM Ready, Dell Edge Gateway 5100 OEM Ready, Dell Embedded Box PC 5000 OEM
, XPS 13 9350 (End of Life)
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Article Properties
Article Number: 000132583
Article Type: How To
Last Modified: 07 Oct 2024
Version: 12
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