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Dell PowerEdge - Deployment of Windows fails: "Windows installation cannot continue because a required driver could not be installed"

Summary: Windows installation cannot continue because a required driver could not be installed.

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Symptoms

Deployment of Windows Server operating systems using Lifecycle Controller (LC) may fail with the message "Windows installation cannot continue because a required driver could not be installed".

 

This happens when the size of the drivers to be installed is too large.


Before beginning to install the OS, Lifecycle Controller performs an inventory of the devices installed in the system and selects the drivers required to be installed. The compressed drivers are then extracted to a scratch space provided by the operating system before the installation process begins.


This issue occurs when the size of the drivers exceeds the scratch space (which varies with the OS) provided by the OS. This issue can occur on both 12G and 13G Dell PowerEdge Servers.


 

Solution

  • Please remove all installed add-on devices before starting the OS installation.
  • After the OS installation is complete, insert the add-on devices and manually install the remaining drivers using Dell Update Packages (DUP).
  • Try disabling the PCIe slots in the BIOS to avoid physically removing hardware.

Cause

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Resolution

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Affected Products

Servers