Troubleshooting McAfee on Windows 10S

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McAfee Installed on Windows 10S

This article assists you with troubleshooting McAfee on Window 10S computers.

For Inspiron 14 (5000) computers that are sold as Windows 10S to Office Depot, there is an issue with the McAfee tile in the Windows Start Menu. "Clicking" on the link does not produce any results.

If you "click" on the McAfee Security option in the menu, you may get the following message (Figure 1).

Figure 1

You will be given the option to install McAfee Security after selecting McAfee Security (Figure 2).

Figure 2

In order for you to receive McAfee Security, you need to switch out of Windows 10S.

Note: The Tile will not work correctly now. In the meantime, you can click McAfee Security in the menu in order to download McAfee Software. But you must switch out of Windows 10S mode.

Switching out of S mode is one way. If you make the switch, you cannot go back to Windows 10 in S mode. There is no charge to switch out of S mode.
Windows 10 in S mode FAQ