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Dell Latitude E6420 Windows 10 Driver Installation Guide

Summary: This page is a guide to installing Windows Drivers on the Dell Latitude E6420 Laptop

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms


This article provides information on the correct order to install drivers for Windows 10 on your Dell Latitude E6420 Notebook computer.


Resolution

Upon performing a clean installation or upgrading to Windows 10 on your Dell Latitude E6420 Notebook computer, you will notice that Windows 10 will automatically install most of the device drivers required for your computer.

In case you do notice any issues with device drivers / software packages, you must install the following drivers / software packages in the following sequence. If specific Windows 10 drivers are not available on Dell Support website, you can try to install the Windows 8 / 8.1 compatible driver.

Some components may or may not be on your system depending on the original build and specification. Refer to How do I Determine the Components in my Computer? for more information.

Refer to the table (Table 1) below detailing which section heading each driver is listed on the Dell Support website.

 
Please use this page only as a guide. Windows 10 will automatically install most of the device drivers.

Dell System Software

Dell System Software is a compilation of critical Microsoft hotfixes & updates and also enables and enhances the smart card controller

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Intel Chipset Software Installation Utility

Check if the chipset driver is installed by looking at Device Manager as shown below. Install the Intel chipset update from the Dell Drivers and Downloads website.

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Dell Data Protection Middleware Package

Install the Dell Data Protection Middleware Package from the Dell Drivers and Downloads website. This will install the the following list of software:

  • NTRU Core TCG Software Stack
  • Microsoft Hotfix for CCID Smartcard Reader on Windows8

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Dell Data Protection Driver Package

Install the Dell Data Protection Middleware Package from the Dell Drivers and Downloads website. This will install the following software:

  • Microsoft Runtime Libraries SP1 for Visual Studio 2005
  • Microsoft Runtime Libraries SP1 for Visual Studio 2008
  • BioAPI Framework
  • Dell Control Vault
  • Dell Smartcard Keyboard
  • Dell Smartcard Reader for Windows8
  • UPEK TouchChip Fingerprint Reader

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NVidia NVS 4200M

NOTE: If the system supports NVidia Optimus™, ensure the Intel HD Video driver is installed first, followed by NVidia driver installation later. Windows 10 will already contain native drivers for Intel HD Video Adapters.

Check if the video driver is installed by looking at Device Manager as shown below. Install NVdia NVS 4200M update from the Dell Drivers and Downloads website.

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IDT 92HDxxx HD Audio

By default Windows 10 should install the IDT Audio Chipset driver on your computer.

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Intel Rapid Storage Technology

By default Windows 10 will install the updated SATA driver with Intel Rapid Storage Technology.

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O2Micro OZ600xxx Memory Card

By default Windows 10 will install the updated media card driver with O2Micro OZ600xxx Memory Card.

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Intel Unified AMT 7 Management Interface Driver

Updating or Installing the Intel Unified AMT 7 Management Interface driver from the Dell Drivers and Downloads website will install the PCI simple communications controller as listed in the 'Other devices' list below.

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ST Microelectronics Free Fall Sensor

Check if the ST Microelectronics Free Fall Sensor driver is installed by looking at Device Manager as shown below. Install the driver from the Dell Drivers and Downloads website. After installation, Windows 10 might list the installed ST Microelectronics Free Fall Sensor under System Devices or Sensor I/O Devices.

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Intel 825xx Gigabit Platform LAN Network Device

By default, Windows 10 will install the Intel 825xx Gigabit Platform LAN Network Device Driver. Check if the network card driver is installed by looking at Device Manager as shown below. If you still notice an issue, proceed to the Dell Drivers and Downloads website to download and install the driver.

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Intel WiFi Link 6xxx Series WLAN Half-Mini Card

By default, Windows 10 will install the Intel WiFi Link 6xxx Series WLAN Driver. Check if the network card driver is installed by looking at Device Manager as shown below. If you still notice an issue, proceed to the Dell Drivers and Downloads website to download and install the driver.

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Intel WiMAX Link 6250

By default, Windows 10 will install the Intel WiMAX Link 6250 Driver. Check if the network card driver is installed by looking at Device Manager as shown below. If you still notice an issue, proceed to the Dell Drivers and Downloads website. to download and install the driver.

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Conexant D330,HDA,MDC,v.92 Modem

By default a generic Conexant driver is installed however please update the Conexant D330,HDA,MDC,v.92 Modem update from the Dell Drivers and Downloads website.

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Dell Wireless 5550 HSPA Mini Card

Check if the Dell Wireless 5550 WWAN driver is installed by looking at the Device Manager on your computer. For this example, we're using the Dell 5550 WWAN card. Install the Dell Wireless 5550 HSPA Mini Card update from the Dell Drivers and Downloads website.

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Dell Wireless 375 Bluetooth Module

By default the generic Bluetooth driver is installed, however please update the Dell Wireless 375 Bluetooth Module update from Dell Drivers and Downloads website.

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Dell Multi-Touch Touchpad

Check if the touchpad driver is installed by looking at Device Manager shown below. By default, generic Touchpad drivers are installed, however please update the Dell Multi-Touch Touchpad drivers from the Dell Drivers and Downloads website.

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eGalax EMPIA EETI Multi-Touchscreen

By default the generic touchscreen driver is already installed. The driver can be updated through the Dell Drivers and Downloads website. This driver is only needed when the system is purchased with touch panel.

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NEC USB3.0

Install the USB3.0 driver from the Dell Drivers and Downloads website. This will install the updated USB 3.0 driver. This driver is only needed when the system is purchased with additional USB 3.0 media bay.

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Affected Products

Latitude E6420
Article Properties
Article Number: 000138025
Article Type: Solution
Last Modified: 10 Apr 2021
Version:  3
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