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从带外界面应用最新的 iDRAC 固件时出现 iDRAC7 | iDRAC8 | RED007 错误

Summary: iDRAC 更新失败,并显示以下错误 RED007: Unable to verify Update Package signature.(无法验证 Update Package 签名。)由于数字签名发生更改,必须使用替代方法来完成更新。

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Article Content


Symptoms

 

以下文章提供有关 iDRAC 更新失败并显示以下错误时如何更新 iDRAC 的信息 — RED007: Unable to verify Update Package signature(无法验证 Update Package 签名)


如果满足以下条件,iDRAC7iDRAC8 固件更新作业会失败并显示“RED007: Unable to verify Update Package signature”(无法验证更新程序包签名):
  • 当前安装的 iDRAC 固件为 2.30.30.30 或更低版本
  • 正在通过带外界面应用 iDRAC 固件更新。
  • iDRAC 固件有效负载为 2.61.60.60 或更高版本。

SLN316137_en_US__1JQ-RED007-Signature

 图 1 - RED007: Unable to verify Update Package signature.(无法验证 Update Package 签名。)

此外,生命周期控制器日志中也会填充此错误消息,并包含有关失败的其他详细信息。

SLN316137_en_US__2LCLOG-RED007-Signature

 图 2 - RED007: Unable to verify Update Package signature.(无法验证 Update Package 签名。)

 




详细说明:

无法验证 Update Package 安全签名。 

利用带外更新方法的系统管理应用程序(例如:OpenManage Essentials、OpenManage Enterprise、Chassis Manager Controller)也会遇到这一失败情况。

解决办法:

iDRAC7 和 iDRAC8 Dell Update Packages (DUP) 不再携带 SHA-1 数字签名。此 DUP 更改在 iDRAC 固件 2.61.60.60 和更高版本中引入。iDRAC7 和 iDRAC8 版本 2.40.40.40 或更高版本添加了对验证 SHA256 签名的支持。iDRAC 必须运行以下版本之一,才能通过带外更新支持 SHA-256 DUP 有效负载。

 

Cause

Resolution



解决方法:

利用以下解决方法之一,在受影响的系统上更新到最新的 iDRAC 固件: 

  • 通过带内界面(操作系统 Dell Update Package)更新到最新的 iDRAC 版本。
  • 右键单击并解压最新的 iDRAC Dell Update Package,并通过 iDRAC 带外界面使用 …/payload/firmimg.d7 进行更新。
  • 使用支持站点中的“较旧版本”逐步更新 iDRAC 版本,使 iDRAC 升级到支持 SHA-256 签名的 Dell Update Packages 的版本,然后再通过带外界面应用最新的更新。
 

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Article Properties


Affected Product
iDRAC7, iDRAC8, Lifecycle Controllers, Poweredge FC430, Poweredge FC630, Poweredge FC830, PowerEdge FM120x4 (for PE FX2/FX2s), PowerEdge M630, PowerEdge M630 (for PE VRTX), PowerEdge M830, PowerEdge M830 (for PE VRTX), PowerEdge R220, PowerEdge R230 , PowerEdge R320, PowerEdge R330, PowerEdge R420, PowerEdge R420XR, PowerEdge R430, PowerEdge R520, PowerEdge R530, PowerEdge R530xd, PowerEdge R620, PowerEdge R630, PowerEdge R720, PowerEdge R720XD, PowerEdge R730, PowerEdge R730xd, PowerEdge R820, PowerEdge R830, PowerEdge R920, PowerEdge R930, PowerEdge T130, PowerEdge T320, PowerEdge T330, PowerEdge T420, PowerEdge T430, PowerEdge T620, PowerEdge T630 ...
Last Published Date

24 Sept 2021

Version

4

Article Type

Solution