PowerVault ML6000 : How-to collect the tape library logs (Snapshot)

Note: This article is part of the Dell PowerVault knowledge library, available here.

Table of Contents:

1. What is a Snapshot?
2. How-to Pull a Snapshot

1. What is a Snapshot?

A Snapshot from the ML6000 Tape Library is the logged information that consists of configuration data, status information, and trace logs for library components.

Trace logs collect problem data and provide support personnel with vital library information for troubleshooting and solving problems.

2. How-to Pull a Snapshot

Note: It is recommended that prior to logging into the Web Interface, ensure the browser Pop-Up Blocker has been disabled, and the Web Interface is listed as a Trusted Site.

Use the following as an example on how-to pull a ML6000 Snapshot:

1. Login to the Web Interface with the proper credentials. (Default login: Admin/Password)
   
   
   Figure 1: ML6000 Login Screen

   
    

2. Go to the Tools menu and select Capture Snapshot:
   
   
   Figure 2: ML6000 Tools > Capture Snapshot

   
    

3. From the Tools - Capture Snapshot menu, under the "Select Delivery Method:" heading, choose the "Download the file using the browser" radio button and hit Apply:
   
   
   Figure 3: ML6000 Download Snapshot

   
    

4. Once the Snapshot has finished collecting, you will get the option to Save or Cancel the log.
   Hit Save. The file will download and will appear as:
   
   
   Figure 4: ML6000 Snapshot Save

    

   snapshot-MM_DD_YY-HHMMSS_Firmware.Rev_LibrarySerialNumber.tar
   
   For Example:
   
   snapshot-03_30_09-160513_520G[1].GS003_A0C1234567.tar