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PowerVault ML6000 : How-to collect the tape library logs (Snapshot)

Summary: information on PowerVault Tape Drive or Library - ML6000 Tape Library: How-to Gather a Snapshot (tape library logs)

This article applies to   This article does not apply to 

Symptoms

This article provides information on PowerVault Tape Drive or Library - ML6000 Tape Library: How-to Gather a Snapshot (tape library logs).
SLN156468_en_US__1icon Note: This article is part of the Dell PowerVault knowledge library, available here.

Table of Contents:

  1. What is a Snapshot?
  2. How-to Pull a Snapshot

1. What is a Snapshot?

A Snapshot from the ML6000 Tape Library is the logged information that consists of configuration data, status information, and trace logs for library components.

Trace logs collect problem data and provide support personnel with vital library information for troubleshooting and solving problems.


2. How-to Pull a Snapshot

SLN156468_en_US__1icon Note: It is recommended that prior to logging into the Web Interface, ensure the browser Pop-Up Blocker has been disabled, and the Web Interface is listed as a Trusted Site.
 

Use the following as an example on how-to pull a ML6000 Snapshot:

  1. Login to the Web Interface with the proper credentials. (Default login: Admin/Password)

    SLN156468_en_US__31376589356190.Figure-1_ML6000_Login_Screen
    Figure 1: ML6000 Login Screen


     
  2. Go to the Tools menu and select Capture Snapshot:

    SLN156468_en_US__41376589739262.Figure-2_ML6000_Tools-Snapshot
    Figure 2: ML6000 Tools > Capture Snapshot


     
  3. From the Tools - Capture Snapshot menu, under the "Select Delivery Method:" heading, choose the "Download the file using the browser" radio button and hit Apply:

    SLN156468_en_US__51376589788029.Figure-3_ML6000_Download_Snapshot
    Figure 3: ML6000 Download Snapshot


     
  4. Once the Snapshot has finished collecting, you will get the option to Save or Cancel the log.
    Hit Save. The file will download and will appear as:

    SLN156468_en_US__61376589973190.Figure-4_ML6000_Snapshot-Save
    Figure 4: ML6000 Snapshot Save

     

    snapshot-MM_DD_YY-HHMMSS_Firmware.Rev_LibrarySerialNumber.tar

    For Example:

    snapshot-03_30_09-160513_520G[1].GS003_A0C1234567.tar


Cause

-

Resolution

-

Affected Products

Servers, PowerVault ML6000