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How to Uninstall Dell Data Guardian

Summary: Dell Data Guardian can be uninstalled by following these instructions for Windows or Mac.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Note:

Dell Data Guardian may require uninstallation to:

  • Meet environment requirements.
  • Troubleshoot the product.
  • Address operating system incompatibility.

This article covers the steps to uninstall the product.


Affected Products:

  • Dell Data Guardian

Affected Versions:

  • v1.2.0 and later

Affected Operating Systems:

  • Windows
  • Mac

Cause

Not applicable

Resolution

For steps on uninstalling Dell Data Guardian, click Windows or Mac.

Windows

Windows versions of Dell Data Guardian can be uninstalled through the user interface (UI) or command-line interface (CLI). Click the appropriate method for more information.

  1. Right-click the Windows Start Menu and then select Programs and Features.

Programs and Features option

  1. In the Programs and Features menu, select Dell Data Guardian and then click Change.

Dell Data Guardian entry and the Change button

  1. Click Next.

Dell Data Guardian welcome screen

  1. Select Remove and then click Next.

Remove option

  1. Click Remove.

Remove button

  1. On successful uninstall, click Finish.

Dell Data Guardian InstallShield Wizard Completed screen

  1. Click Yes to reboot the computer immediately.

Reboot prompt

Dell Data Guardian allows flexibility in command-line installation options through the usage of switches.

Note: Command-line switches are not case-sensitive.
 
Switch Meaning
/V Passes variables to the .msi inside the executable. The content must always be enclosed in plain-text quotes.
/S Silent Mode
/X Uninstall Mode
/L*V Logging verbose output. The content must always be enclosed in plain-text quotes.
/QB User interface with Cancel button. Prompts for device reboot on installation completion.
/QB- Installation UI with Cancel button. Reboots device automatically on installation completion.
/QB! User interface without Cancel button. Prompts for device reboot on installation completion.
/QB!- Installation UI without Cancel button. Reboots device automatically on installation completion.
/QN No user interface.

CLI Installation Examples:

Example #1:

Setup.exe /x /s /v" /l*v C:\Dell\DDGUninstall.log /qn"

Example #1 contains:

  • Installer = Setup.exe
  • Silent install = Yes
  • Reboot post uninstall = No
  • Uninstall log = C:\Dell\DDGUninstall.log

Example #2:

Setup.exe /x /s /v" /qb!-"

Example #2 contains:

  • Installer = Setup.exe
  • Silent install = Yes
  • Reboot post uninstall = Yes
  • Uninstall log = No

Mac

For more information about how to uninstall Dell Data Guardian on Mac, click Mac below.

  1. Open Finder or use <command> and the <N> key to open a new finder window.
  2. Choose Applications.
  3. Locate the Dell Data Guardian icon in your Applications list.

Dell Data Guardian icon

  1. Drag the Dell Data Guardian icon to the Trash icon.
  2. Populate an administrative User Name and Password, and then click OK.

Uninstaller prompting for administrator credentials


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Affected Products

Dell Data Guardian
Article Properties
Article Number: 000145355
Article Type: Solution
Last Modified: 04 May 2023
Version:  13
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