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How to decode raw data on ECC memory errors for the PowerEdge C1100, C2100, C6100, C6105, C6145, C6220 and C8220.

Summary: This article describes how to decode raw data on ECC memory errors in the System Event Log on the PowerEdge C1100, C2100, C6100, C6105, and C6145.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Issue:

For PowerEdge C-series servers use the attached excel tool to decode the SEL RAW data to figure out which DIMM slot is/was having problem.

NOTE: This tool is only for decoding memory ECC errors.

 

 

Solution:

How to collect the RAW SEL data:

  1. Use IPMI tool to get SEL RAW event data with the following parameter
    #ipmitool sel list -v (Find out the memory related RAW event data from output.)
  2. Download the excel file and open it.
  3. Select the platform you’re working on from the drop-down list and fill in the RAW event data which you got in step#1 in Cell#B2 and press Enter.
  4. It will tell you which DIMM slot has a problem.
NOTE: Use the impitool sel list -v command to get Event Raw Data.

Example one of SEL record:

SEL Record ID : 0021
Record Type : 02
Timestamp : 02/08/2012 12:40:58
Generator ID : 0021
EvM Revision : 04
Sensor Type : Memory
Sensor Number : 60
Event Type : Sensor-specific Discrete
Event Direction : Assertion Event
Event Data : a1ff14 (This is the Event Raw data you need to fill the 6 bytes into cell#B2.)
Description : Uncorrectable ECC 

Cause

Not Applicable

Resolution

Not Applicable

Affected Products

C Series, PowerEdge C1100, PowerEdge C2100, PowerEdge C6100, PowerEdge C6105, PowerEdge C6145, PowerEdge C6220, PowerEdge C6220 II
Article Properties
Article Number: 000139400
Article Type: Solution
Last Modified: 15 Mar 2024
Version:  3
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