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Dell G2722HS Gaming Monitor Usage and Troubleshooting Guide

Zusammenfassung: Learn how to use and troubleshoot issues that are related to the Dell G2722HS Gaming Monitor.

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Dell G2722HS Gaming Monitor

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Getting Started with your Dell G2722HS Gaming Monitor Dell G2722HS Gaming Monitor Setup, Specifications and Service Manual Dell Drivers & Downloads Warranty and Support Services Frequently asked questions

For help with video or display issues such as: no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, so on see the expanding section below.

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The key features of Dell G2722HS monitor are:

  • 68.47 cm (27 inches) viewable area (Measured diagonally).
  • 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.
  • Color gamut of sRGB 99%.
  • Digital connectivity with DisplayPort and HDMI.
  • Tilt and height adjustment capabilities.
  • Removable pedestal stand and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.
  • Plug-and-play capability if supported by your computer.
  • On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
  • Game enhanced features such as Timer, Frame Rate Counter, and Dark Stabilizer. In addition to enhanced game modes such as FPS, MOBA/RTS, SPORTS, or RPG, and three additional game modes to personalize your preferences.
  • Power and OSD buttons lock.
  • Security lock slot.
  • Stand lock.
  • Less or equal to 0.3 Watts in Standby Mode.
  • Tilt and height adjustment
  • NVIDIA G-SYNC Compatible Certification and AMD FreeSync Premium Technology minimizes graphic distortions like screen tearing and stuttering for smoother, fluid gameplay.
  • Premium Panel Exchange for peace of mind.
  • Optimize eye comfort with a flicker-free screen and ComfortView Plus feature.
  • The Monitor uses Low Blue Light panel and is compliant with TÜV Rheinland (Hardware Solution) at factory reset or default setting. This always on, built-in low blue light solution reduces hazardous blue light emissions, without sacrificing true-to-life colors.
WARNING: The possible long-term effects of blue light emission from the monitor may damage your eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light that is emitted from the monitor to optimize eye comfort.
 
WARNING: Do not mount this monitor in vertical orientation due to the risk of damaging the monitor.

This section provides some specifications of the Dell G2722HS monitor. To learn more about the specifications of Dell G2722HS monitor, see the User's Guide at the Dell Manuals website.

Panel technology
  • In-Plane Switching
Maximum resolution
  • 1920 x 1080 at 165 Hz (16:9 aspect ratio)
Viewing angle
  • 178° (vertical) typical
  • 178° (horizontal) typical
Contrast ratio
  • 1000 to 1 (typical)
Response time
  • 5 milliseconds (Fast mode)
  • 2 milliseconds (SuperFast mode)
  • 1 millisecond (Extreme Mode)
    NOTE: In Extreme mode, slight artifacts may be encountered due to overdriving for fast speed and responsiveness. Use SuperFast/Fast mode for optimal front of screen experience and game play.
Color gamut
  • sRGB 99%
Color depth
  • 16.78 million colors
Ports and connectors
  • 2 x HDMI 2.0 (HDCP 2.2)
  • 1 x DP 1.2
  • 2 x Audio port for headphone and external speakers (3.5 mm jack)

Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and setting up the monitor ergonomically. Connecting the cables and organizing them. This helps to make the viewing experience the best it can be.

Attaching the stand

The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand. See the Setting Up the Monitor section in the User's Guide of your Dell G2722HS monitor.
To learn how to set up any other stand with a monitor, see the respective stand setup guide for setup instructions.

CAUTION: Do not remove the monitor from the packaging box before attaching the stand.
 

Ergonomics

Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen at eye level when you are sitting comfortably. You may need to adjust your chair height or the height of the monitor to achieve this.

Connecting your monitor to the computer

To connect your Dell G2722HS monitor to your computer:

  1. Turn off your computer and disconnect the power cable.
  2. Connect the DisplayPort or HDMI to the corresponding video or display port on the back of your computer.
    To learn more about connecting your monitor to the computer, see the Dell knowledge-base article: How do I connect a monitor to a Dell computer.
  3. Connect the USB-upstream cable to the monitor and computer.

Dell G2722HS monitor orientation must always be in landscape mode. This includes any wall-mounted monitors and monitors on a stand. In a multiple monitor setup, Dell G2722HS should not be rotated either to 180° (landscape) or 90° (portrait).

CAUTION: Dell G2722HS setup must comply with the recommended panel orientation and working angle only. Setting up the monitor in an orientation that is not recommended may damage the monitor and/or cause a safety hazard.

When setting up your Dell G2722HS monitor, ensure that the monitor front panel buttons is on the bottom right.

Using the Tilt and Vertical Extension
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, see the respective stand setup guide for set-up instructions.

With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.

Dell G2722HS Tilt
Figure 1: Using Tilt on Dell G2722HS monitor

Dell G2722HS Vertical extension
Figure 2: Dell G2722HS Vertical Extension

Using the joystick control

Use the joystick at the rear of the monitor to access the On-Screen Display (OSD) menu of the monitor (Figure 5). To access the On-Screen Display (OSD) menu, press joystick at the rear of the monitor.

  1. Press the joystick button to launch the OSD main menu.
  2. Move the joystick up, down, left, or right to toggle between options.
  3. Press the joystick button again to confirm the settings and exit.

Learn more about using the On-Screen Display (OSD) menu. See the Operating Your Monitor section in the User's Guide of Dell G2722HS monitor.

NOTE: Any changes that you make are automatically saved. Whenever you move to another menu item, exit the OSD menu, or wait for the OSD menu to automatically close.

Dell G2722HS Monitor Buttons

Figure 3: Dell G2722HS Front Panel Buttons

Button Function Description
Button 1 Joystick or Menu Use this button to launch the On-Screen Display (OSD).
Button 2 Exit Use this button to exit the OSD main menu.
Button 3 Shortcut key for Preset Modes Use this button to choose from a list of preset color modes.
Button 4 Shortcut key for Dark Stabilizer Use this button to launch the Dark Stabilizer menu.
Button 5 Shortcut key for Brightness and Contrast Use this button to adjust the brightness and contrast.

When you press any of these buttons (excluding the joystick button), the OSD status bar appears to display the current settings of some OSD functions.
Dell G2722HS Monitor OSD status bar
Figure 4: OSD status bar on Dell G2722HS Monitor

Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell G2722HS monitor to factory default settings, follow these instructions:

  1. Press the joystick button to launch the OSD main menu.
  2. Move the joystick up or down to highlight Others option in the menu, and press the joystick button again to select.
  3. Move the joystick up or down to highlight Factory Reset option in the menu and press the joystick button again to select.
  4. Press the joystick button again to confirm the reset action.

Dell G2722HS Monitor Joystick Control

Figure 5: Dell G2722HS Monitor Joystick Control

Does your Dell monitor have a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities? Running a diagnostic test helps determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, see the Dell knowledge-base article: How do I run diagnostics on a Dell monitor?

It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:

  • No Power - Your computer is not powering ON or showing any signs of power.
  • No POST - Your computer is not showing any indication of activity, the screen might be blank and does not display the Dell logo during start-up.
  • No Video - You are unable to see any display on the screen, able to hear the windows chime but no display is seen.

Your Dell G2722HS Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

  1. Turn off both your computer and the monitor.
  2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the video cables (VGA, DVI, HDMI, or DisplayPort) from the back of the computer.
  3. Turn on the monitor.
  4. Turn off your monitor and reconnect the video cable: Then turn on both your computer and the monitor.
  5. If your monitor screen remains blank after you use the previous procedure, check your video card (GPU) and computer, because your monitor is functioning properly.

Your Dell G2722HS monitor has a built-in diagnostic tool. It helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer.

When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade. It is always a good practice to isolate the monitor by running the Built-In Diagnostics.

  1. Ensure that the screen is clean (no dust particles on the surface of the screen).
  2. Unplug the video cables from the back of the computer or the monitor. The monitor enters self-test mode.
  3. On the back panel, move and hold the joystick up, down, left, or right for about 4 seconds.
  4. Move the joystick to highlight the Diagnostic icon and then press the joystick to confirm. A gray test pattern appears.
  5. Carefully inspect the screen for abnormalities.
  6. Press joystick on the front panel again to change the test patterns.
  7. Repeat step 5 and step 6 to inspect the display in green, blue, black, white, and text screens.
  8. The test is complete when the white screen appears.
  9. Press joystick to exit the diagnostic program.
NOTE: If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card (GPU) and the computer.
If you notice any abnormalities during Built-In Diagnostics, you may get the monitor repaired or replaced if it is under warranty by contacting Dell Technical Support.

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. Which is hard to see and do not affect the display quality or usability. For more information, see the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.

This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell G2722HS monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors. See the Dell knowledge-base article Troubleshooting Display or Video Issues on a Dell Monitor or use our Monitor self-help Guide.

Common Problem What User Experiences Possible Solution
No Video - Power LED Off No picture
  • Ensure that the power cable connecting the monitor is properly connected and secure.
  • Verify that the power outlet is functioning properly using any other electrical equipment.
  • Ensure that the power button is pressed fully.
  • Test with known good cable and known good computer if possible.
No Video - Power LED On No picture or no brightness.
  • Increase the brightness and contrast of the monitor through On-Screen Display Menu (OSD).
  • Perform monitor self-test feature check.
  • Check for bent or broken pins in the video cable connector.
  • Reseat both ends of video cable.
  • Try with known good video cable.
  • Run the built-in diagnostics.
  • Ensure that the correct input source is selected using the Input Source Select button.
  • Test monitor with known good computer if available.
Missing Pixels LCD screen has spots.
  • Turn off the monitor and turn it on again.
  • Pixel that is permanently off is a natural defect that can occur in LCD technology.
Poor Focus Picture is fuzzy, blurry, or ghosting.
Shaky or Jittery Video Wavy picture or fine movement
Stuck-On/Off Pixels LCD screen has bright spot
Brightness Problems Picture too dim or too bright
Safety-Related Issues Visible signs of smoke or sparks.
  • Do not perform any troubleshooting steps.
  • Contact Dell Technical Support immediately
Intermittent Problems Monitor malfunctions on and off
  • Ensure that the video cable is connected properly with the monitor and the computer.
  • Reset the monitor to the Factory Settings.
  • Run the self-test feature and determine if the intermittent problem occurs in the self-test mode.
Missing Color Picture does not have color
  • Run the monitor self-test feature check.
  • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
  • Check for bent or broken pins in the video cable connector.
Wrong Color Picture color is not good
  • Change the Preset Modes in the Game menu in On-Screen Display Menu (OSD) to Graphics or Video, depending on the application.
  • Try a different color preset setting in the Color Settings On-Screen Display Menu (OSD).
  • Adjust the Gain, Offset, Hue, or Saturation values under Custom Color in the Game menu OSD.
  • Adjust the R, G, B value in the Color Settings OSD, if Color Management is turned off.
  • Run the built-in diagnostics.
Image Retention from a Static Image Left on the Monitor for a Long Period Faint shadow from the static image appears on the screen.
  • Use the Power Management feature to turn off the monitor when it is not in use.
  • Alternatively, use a dynamically changing screensaver.
Screen image is too small Image is centered on screen, but does not fill entire viewing area
Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen
  • Turn off the monitor, unplug the power cable, plug it back, and then turn on the monitor.
  • The OSD menu may be locked. Press and hold the fourth button (the Brightness/Contrast shortcut key by default) below the joystick button for 4 seconds to unlock.
No Input Signal when user controls are pressed. No picture, the power LED light is white.
  • Check the signal source. Ensure that the computer is not in power-saving mode by moving the mouse or pressing any key on the keyboard.
  • Ensure that the video cable is connected properly with the monitor and the computer.
  • Restart the computer.
The picture does not fill the entire screen. The picture cannot fill the height or width of the screen.
  • Due to different video formats (aspect ratio) of DVDs and videos, the monitor may display in screen.
  • Run the built-in diagnostics.

To learn more about how to view or download the User Guides and Manuals for your Dell product. See the Dell knowledge-base article Manuals and Documentation for your Dell Product.

 

Frequently asked questions

How do I set the maximum resolution on Dell G2722HS monitor?

Using Windows Display Settings

In Windows 11, Windows 10, Windows 8 or 8.1 and Windows 7:

  1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop view.
  2. Right-click the desktop and click Screen Resolution.
  3. Click the dropdown list of the Screen Resolution and select 1920 x 1080.
  4. Click OK

Using Nvidia Control Panel

To change the resolution using the Nvidia Control Panel:

  1. Right-click the desktop and click Nvidia Control Panel.
  2. Click the + symbol next to Display on the left pane.
  3. Select Change Resolution under Display.
  4. In the dropdown menu on the right pane, select the resolution 1920 x 1080.
  5. Click Apply.

Using AMD Catalyst Control Center

To change the resolution using the AMD Catalyst Control Center:

  1. Right-click the desktop and click AMD Catalyst Control Center.
  2. Click the + symbol next to Display on the left pane.
  3. Select Change Resolution under Display.
  4. In the dropdown menu on the right pane, select the resolution 1920 x 1080.
  5. Click Apply.
NOTE: If you do not see the recommended resolution as an option. You may need to update the video card (GPU) driver by visiting the Dell Drivers & Downloads website or the video card (GPU) manufacturers website. To learn how to download and update a device driver, see the Dell knowledge-base article: How do I download and install a device driver?

How do I reset the Dell G2722HS monitor to factory defaults?

To reset the Dell G2722HS Monitor to factory defaults, see the Reset to Factory Settings section of this article.

How do I run diagnostics on the Dell G2722HS monitor?

The Dell G2722HS monitor has two built-in diagnostics that are available:

  • Self-Test Feature Check - The self-test feature check on the Dell G2722HS monitor allows you to check whether the monitor is functioning properly.
  • Built-In Self-Test - The Dell G2722HS monitor has a built-in self-test. It helps you identify if the screen abnormality is with the monitor or the video card (GPU) on your computer. When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade. It is always a good practice to isolate the monitor by running the Built-In Diagnostics.

To learn how to run a diagnostic test, see the Running Diagnostics on Dell G2722HS Monitor section of this Dell knowledge-base article.

How do I troubleshoot common issues with the Dell G2722HS monitor?

The Troubleshooting section of this Dell knowledge-base article provides information about troubleshooting common issues with the Dell G2722HS monitor. The section has troubleshooting steps on how to resolve: power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues and so on.

How do I navigate the On-Screen Display menu?

To navigate the On-Screen Display (OSD) menu, use the buttons on the monitor. The monitor control buttons are usually on the right side, either on the side, front, or bottom of the monitor. To access the On-Screen Display (OSD) menu, press joystick on the monitor.

For more information about using the On-Screen Display (OSD) menu and different menu options. See the Operating Your Monitor section in the User's Guide of your Dell G2722HS monitor.

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How do I check the model number, firmware version and Service Tag using the On-Screen Display (OSD) menu?

Additional monitor information like the model number, firmware version, and Service Tag can be accessed from the monitor's On-Screen Display (OSD).

  1. Press joystick on the monitor to enter the On-Screen Display (OSD) Menu.
  2. Move joystick up or down to highlight Others option in the menu and press joystick to select.
  3. Move joystick up or down to highlight Model Number or Firmware Version option in the menu and press joystick to select.
  4. Move joystick left to exit the OSD menu.

How to troubleshoot no video issue when the monitor is connected using HDMI?

Dell G2722HS supports both HDMI 2.0 and HDMI 1.4 connectivity with your computer. If the video or graphics card (GPU) on your computer supports HDMI 1.4, it is required to change the monitor to HDMI 1.4 mode.

NOTE: The default factory setting on the Dell G2722HS is HDMI 2.0.
  1. Press joystick on the monitor to enter the On-Screen Display (OSD) Menu.
  2. Move joystick up or down to highlight Input Source in the menu and press joystick to select.
  3. Move joystick up or down to highlight HDMI in the menu.
  4. Press and hold joystick for approximately 10 seconds until the HDMI configuration message appears.
  5. Press joystick to select Disable and change the display mode to HDMI version 1.4.

Betroffene Produkte

Dell 27 Gaming Monitor G2722HS
Artikeleigenschaften
Artikelnummer: 000196230
Artikeltyp: How To
Zuletzt geändert: 14 Feb. 2022
Version:  2
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