Dell U2422HE Usage and Troubleshooting Guide

The key features of Dell U2422HE monitor are:

• 60.47 cm (23.8 in.) viewable area (measured diagonally)
  1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.
• Wide viewing angle to allow viewing from a sitting or standing position.
• Color gamut of sRGB 100% and Rec. 709 100%with an average Delta E < 2; also supports DCI-P3 85%.
• Digital connectivity with DisplayPort, HDMI, and USB-C (U2422HE only)
• Single USB-C to supply power (PD 90 W) to a compatible laptop while receiving video and data signal (U2422HE only).
• Tilt, swivel, height, and rotate adjustment capabilities.
• Ultrathin bezel minimizes the bezel gap in multimonitor usage, enabling easier setup with an elegant viewing experience.
• Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions
• USB-C and RJ45 ports enable a single-cable, network-connected experience.
• Plug-and-play capability if supported by your computer.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Power and OSD buttons lock.
• Security lock slot
• Stand lock.
• Power consumption of < 0.3 W in Standby Mode.
• Optimize eye comfort with a flicker-free screen.

This section provides some specifications of the Dell U2422HE monitor. To learn more about the specifications of Dell U2422HE monitor, see the User's Guide at the Dell Manuals website.

Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and setting up the monitor ergonomically. Connecting the cables and organizing them. These only help make the viewing experience the best it can be.

Attaching the stand

The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand. See the Setting Up the Monitor section in the User's Guide of your Dell U2422HE monitor.
To learn how to set up any other stand with a monitor, see the respective stand setup guide for setup instructions.

Ergonomics

Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen at eye level when you are sitting comfortably. You may have to adjust your chair height or the height of the monitor to achieve this.

Connecting your monitor to the PC

Connect your Dell U2422HE monitor to your PC:

1. Turn off your PC and disconnect the power cable.  
2. Connect the DisplayPort, HDMI, or USB Type-C cable to the corresponding video or display port on the back of your PC.

Note: The Dell U2422HE supports display over USB Type-C port with Alternate mode DP 1.4. Ensure that the USB Type-C on your PC supports Alternate mode DP 1.2 or above.

The Dell U2422HE supports Dual monitor configurations over Display Port (DP) and over USB Type-C:

Figure 1a: Illustration of Dell U2422HE dual monitor setup through Display Port (DP)

Figure 1b: Illustration of Dell U2422HE dual monitor setup through Display Port (DP)

To learn more about connecting your monitor to the PC, see the Dell knowledge-base article: How to Connect a Monitor to a Dell Computer

• Connect the USB upstream cable to the monitor and PC.

Caution: Dell U2422HE setup must comply with the recommended panel orientation and working angle only. Setting up the monitor in an orientation that is not recommended may damage the monitor and cause a safety hazard.

When setting up your Dell U2422HE monitor, ensure that the monitor front panel buttons is on the bottom right.

Using the Tilt, Swivel, and Vertical Extension

With the stand that is attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.

Figure 2: Using Tilt and Swivel on Dell U2422HE monitor

When mounted on the wall or on a monitor arm, the set-up must comply with the recommended panel orientation and working angle.

Figure 3: Orientation of Dell U2422HE
 

Use the buttons and joystick controller at the right rear bottom of the monitor to access the On-Screen Display (OSD) menu of the monitor. To access the On-Screen Display (OSD) menu, press the joystick button. (Figure 4) at the bottom of the monitor.

Learn more about using the On-Screen Display (OSD) menu. See the Operating Your Monitor section in the User's Guide of Dell U2422HE monitor.

Figure 4: Dell U2422HE Joystick button

Function	Description
	Press Joystick to open the OSD Menu Launcher.
	For right and left navigation Move right to enter the submenu. Move left to exit from the submenu.
	For up and down navigation Increases (up) or decreases (down) the parameters of the selected menu item.

Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell U2422HE monitor to factory default settings, follow these instructions:

1. Press the Joystick Button (Figure 4) on the monitor to enter the On-Screen Display (OSD) Menu.
2. Using the Joystick, select Display.

   

3. Using the Joystick, select Reset Display option in the menu and Press the Joystick Button to select.
4. Press the Joystick Button to confirm the reset action.

Figure 4: Dell U2422HE Joystick button

If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test helps determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, see the Dell knowledge-base article: How to Run a Diagnostic Test on a Dell Monitor.

It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:

• No Power - Your computer is not powering ON or showing any signs of power.
• No POST - Your computer is not showing any indication of activity, the screen might be blank and does not display the Dell logo during start-up.
• No Video - You are unable to see any display on the screen, able to hear the windows chime but no display is seen.
• Self-Test Feature Check
• Built-In Self-Test

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which is hard to see and does not affect the display quality or usability. For more information, see the Dell knowledge-base article Dell Display Pixel Guidelines .

This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell U2422HE monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, see the Dell knowledge-base article How to Troubleshoot Display or Video Issues on a Dell Monitor .

To learn more about how to view or download the User Guides and Manuals for your Dell product. See the Dell knowledge-base article Manuals and Documentation for your Dell Product .

• Dell U2422HE - User’s Guide
• Dell U2422HE - Quick Setup Guide
• Dell U2422HE - Dell Display Manager User’s Guide

Using Windows Display Settings

In Windows 10, Windows 8 or 8.1 and Windows 7:

1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop view.
2. Right-click the desktop and click Screen Resolution.
3. Click the dropdown list of the Screen Resolution and select 1920 x 1080.
4. Click OK

Using Nvidia Control Panel

To change the resolution using the Nvidia Control Panel:

1. Right-click the desktop and click Nvidia Control Panel.
2. Click the + symbol next to Display on the left pane.
3. Select Change Resolution under Display.
4. In the dropdown menu on the right pane, select the resolution 1920 x 1080.
5. Click Apply.

Using AMD Catalyst Control Center

To change the resolution using the AMD Catalyst Control Center:

1. Right-click the desktop and click AMD Catalyst Control Center.
2. Click the + symbol next to Display on the left pane.
3. Select Change Resolution under Display.
4. In the dropdown menu on the right pane, select the resolution 1920 x 1080.
5. Click Apply.