For help with video or display issues such as no video or no display, blank or black screen, flickering, resolution or color issues, horizontal or vertical lines, etc. refer to an expanding section below.
The key features of the Dell UltraSharp U2722D/U2722DE/U2722DX Monitor are:
This section provides some specifications of the Dell UltraSharp U2722D/U2722DE/U2722DX Monitor. To learn more about the specifications of Dell UltraSharp U2722D/U2722DE/U2722DX Monitor, refer to the User's Guide at the Dell Manuals website.
Model | U2722D/U2722DX | U2722DE |
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Panel technology |
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Maximum resolution |
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Viewing angle |
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Response time |
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Color gamut |
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Color depth |
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Ensuring that your Dell monitor is set up properly. Assembling the monitor stand and set up the monitor ergonomically. Connecting the cables and organizing them. These will only help make the viewing experience the best it possibly can be.
The standard monitor stand is detached when the monitor is shipped from the factory. To learn more about attaching the standard monitor stand. Refer to the Setting Up the Monitor section in the User's Guide of your Dell UltraSharp U2722D/U2722DE/U2722DX Monitor.
To learn how to set up any other stand with a monitor, refer to the respective stand setup guide for setup instructions.
Where you put your monitor is almost as important as what model you buy. The monitor should be directly in front of you, at an arm’s length away (between 20-40 inches from your eyes). The top edge of the screen at eye level when you are sitting comfortably. You may adjust your chair height or the height of the monitor to achieve this.
To connect your Dell UltraSharp U2722D/U2722DE/U2722DX Monitor to your personal computer:
To learn more about connecting your monitor to the personal computer, refer to the Dell knowledge-base article: How do I connect a monitor to a personal computer?
Dell UltraSharp U2722D/U2722DE/U2722DX Monitor orientation must always be in landscape mode. This includes any wall-mounted monitors and monitors on a stand. In a multiple monitor setup, Dell UltraSharp U2722D/U2722DE/U2722DX Monitor should not be rotated either to 180° (landscape) or 90° (portrait).
When setting up your Dell UltraSharp U2722D/U2722DE/U2722DXMonitor, ensure that the monitor front panel buttons are on the bottom right.
With the stand that is attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
Figure 2: Using Tilt and Swivel on Dell UltraSharp U2722D/U2722DE/U2722DX Monitor
When mounted on the wall or on a monitor arm, the set-up must comply with the recommended panel orientation and working angle.
Figure 3: Orientation of Dell UltraSharp U2722D/U2722DE/U2722DX Monitor
Figure 4: Illustration of Dell UltraSharp U2722D/U2722DE/U2722DX Monitor dual monitor setup
Use the buttons at the bottom of the monitor to access the On-Screen Display (OSD) menu of the monitor. To access the On-Screen Display (OSD) menu, press Button 5 (Figure 1) at the back of the monitor.
Learn more about using the On-Screen Display (OSD) menu. Refer to the Operating Your Monitor section in the User's Guide of Dell UltraSharp U2722D/U2722DE/U2722DX Monitor.
Figure 5: Dell UltraSharp U2722D/U2722DE/U2722DX Monitor Back View
Resetting a monitor to factory defaults can help resolve many video or display issues. To reset your Dell UltraSharp U2722D/U2722DE/U2722DX Monitor to factory default settings, follow these instructions:
If your Dell monitor has a blank or black screen, fuzzy or blurry image, flickering, distorted or any other screen abnormalities, running a diagnostic test will help determine if the Dell monitor is functioning normally. To learn more about diagnostic options on a Dell monitor, refer to the Dell knowledge-base article: How do I run diagnostics on a Dell monitor?
It is always essential to isolate the monitor while troubleshooting your computer for the following scenarios:
Your Dell UltraSharp U2722D/U2722DE/U2722DX Monitor provides a self-test feature check that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
Your Dell UltraSharp U2722D/U2722DE/U2722DX Monitor has a built-in diagnostic tool. It helps to determine if the screen abnormality you are experiencing is a problem with the monitor or with the video card on your computer.
When you notice screen abnormalities like distortion, clarity, horizontal or vertical lines, color fade, it is always a good practice to isolate the monitor by running the Built-In Diagnostics.
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. Which is hard to see and does not affect the display quality or usability. For more information, refer to the Dell knowledge-base article Dell LCD Monitor Pixel Guidelines.
This section provides information about troubleshooting steps that can help resolve the most common issues with the Dell UltraSharp U2722D/U2722DE/U2722DX Monitor. Alternatively, to learn more about troubleshooting common issues on Dell monitors, refer to the Dell knowledge-base article Troubleshooting Display or Video Issues on a Dell Monitor.
Common Symptoms | What You Experiences | Possible Solution |
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No Video - Power LED Off | No picture |
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No Video - Power LED On | No picture or no brightness. |
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Poor Focus | Picture is fuzzy, blurry, or ghosting. |
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Shaky or Jittery Video | Wavy picture or fine movement. |
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Missing Pixels | The LCD screen has spots. |
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Stuck-On/Off Pixels | The LCD screen has bright spot. |
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Brightness Problems | Picture too dim or too bright. |
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Geometric Distortion | Screen not centered correctly. |
When using DisplayPort input, the positioning adjustments are not available. |
Horizontal or Vertical Lines | The screen has one or more lines. |
When using DisplayPort input, the positioning adjustments are not available.
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Synchronization Problems | The screen is scrambled or appears torn. |
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Safety-Related Issues | Visible signs of smoke or sparks. |
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Intermittent Problems | Monitor malfunctions on and off. |
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Missing Color | Picture does not have color. |
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Wrong Color | The picture color is not good. |
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Image Retention from a Static Image Left on the Monitor for a Long Period | A faint shadow from the static image appears on the screen. |
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The screen image is too small. | The image is centered on the screen but does not fill the entire viewing area. |
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Image Ghosting | Fast-moving images leave a trail of shadow images. | On certain videos and applications with fast-moving images, imaging ghosting, which appears as a trailing shadow, may occur. Change the Response Time to Fast in the Display menu. |
No Input Signal when user controls are pressed. | No picture, the power LED light is white. |
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The picture does not fill the entire screen. | The picture cannot fill the height or width of the screen. |
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Display mode changes from "Second screen only" to "Extended mode" after opening and closing the laptop LCD. | The display mode on your personal computer reverts to "Duplicate" or "Extend". This depends on which was selected before you changed to "Second screen only" or "Projector only" when you close and open the laptop screen. When you close and then reopen the lid on a laptop, the Connecting and Configuring Displays (CCD) feature in Windows automatically reverts the display mode to the last active selection. This behavior is by design in Microsoft Windows. |
Switch to the display mode that you want after you close and reopen the laptop screen manually:
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Monitor has sound icon when Dell UltraSharp U2722D/U2722DE/U2722DXMonitor is connected to a laptop using HDMI. | Dell UltraSharp U2722D/U2722DE/U2722DX Monitor does not support audio or sound by HDMI. Speakers or headphones must be connected by the audio connector on the personal computer. |
To resolve the audio icon displaying, update the video or graphics (GPU) driver to the latest version. To learn how to download and update a device driver, refer to the Dell knowledge-base article How do I download and install a device driver? |
The monitor will not display Blu-Ray video after the monitor is powered off and powered on. | If the monitor is powered-off and powered-on when displaying the Blu-Ray video, the Blu-ray player may lose the data signal from the computer to the monitor. |
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No video when the monitor is connected to a Dell docking station. | The monitor may not receive video signals from the personal computer when connected to a Dell docking station. | To learn more about how to set up and configure the Dell UltraSharp U2722D/U2722DE/U2722DX Monitor with a Dell docking station. Refer to your System Requirements and Supported Configuration in the support site. |
Light leak from the monitor | The monitor appears to have a light leak from the edges in a dark room | This is the normal behavior of the monitor. Dell consumer monitors are inspected at 150-lux ambient lighting (similar to typical office lighting). Dell UltraSharp and Gaming monitors are inspected with tighter criteria of 70-lux ambient lighting (dimly lit room but not dark). |
Troubleshooting USB Issues | ||
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Specific Symptoms | What User Experiences | Possible Solution |
The USB interface is not working. | USB peripherals are not working. |
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Super-Speed USB 3.2 Gen2 interface is slow. | Super speed USB 3.2 Gen2 peripherals working slowly or not working at all |
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Wireless USB peripherals stop working when a USB 3.0 device is plugged in. | Wireless USB peripherals responding slowly or only working as the distance between themselves and their receiver decreases. |
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USB is not working. | No USB functionalities | Refer to input source and USB pairing table. |
To learn more about how to view or download the User Guides and Manuals for your Dell product. Refer to the Dell knowledge-base article Manuals and Documentation for your Dell Product.
Using Windows Display Settings
In Windows 7, Windows 8, or Windows 8.1:
In Windows 10:
To reset the Dell UltraSharp U2722D/U2722DE/U2722DX Monitor to factory defaults, refer to the Reset to Factory Settings section of this article.
The Dell UltraSharp U2722D/U2722DE/U2722DX Monitor has two built-in diagnostics that are available:
To learn how to run a diagnostic test, refer to the Running Diagnostics on Dell UltraSharp U2722D/U2722DE/U2722DX Monitor section of this Dell knowledge-base article.
The Troubleshooting section of this Dell knowledge-base article provides information about troubleshooting common issues with the Dell UltraSharp U2722D/U2722DE/U2722DX Monitor. The section has troubleshooting steps on how to resolve power issues, video issues, color or clarity issues, distortion issues, horizontal or vertical lines, brightness issues or pixel issues and so on.
To navigate the On-Screen Display (OSD) menu, use the buttons on the monitor. The monitor control buttons are usually on the right side, either on the side, front, or bottom of the monitor. To access the On-Screen Display (OSD) menu, press Button 5 on the monitor.
For more information about using the On-Screen Display (OSD) menu and different menu options. Refer to the Operating Your Monitor section in the User's Guide of your Dell UltraSharp U2722D/U2722DE/U2722DX Monitor.
.More monitor information like the model number, firmware version, and Service Tag can be accessed from the monitor's OSD (On-Screen Display).
Dell UltraSharp U2722D/U2722DE/U2722DX Monitor orientation must always be in landscape mode. This includes any wall-mounted monitors and monitors on a stand. In a multiple monitor setup, Dell UltraSharp U2722D/U2722DE/U2722DX Monitor should not be rotated either to 180° (landscape) or 90° (portrait).
When setting up your Dell UltraSharp U2722D/U2722DE/U2722DX Monitor, ensure that the monitor front panel buttons are on the bottom right.