How to Reset Dell Security Management Server Virtual Built-In User Passwords

This article provides the steps for changing user account passwords in Dell Data Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition) when the current password is not known. If the current user account password is known, it may instead be changed from the administration console. For more information, reference the Change User Passwords section of the Dell Security Management Server Virtual Quick Start and Installation Guide available from Dell Encryption Documentation.

Affected Products:

• Dell Security Management Server Virtual
• Dell Data Protection | Virtual Edition

Affected Versions:

• 8.0.X and later

The process to reset the built-in user passwords of Dell Security Management Server Virtual varies between product versions. Click the appropriate version for specific steps. For versioning information, reference How to Identify the Dell Data Security Server Version.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
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