Determining Dispatch, Service Requests and Warranty Status, Information on Automated Support Tools, Computer Diagnostics and Repair
Help with work order status, Service Request status, warranty status, how to diagnose computer hardware issues and how to setup a repair when needed. And getting information about our automated support tools, shipping, delivery, and accidental damage coverage.
Zusammenfassung:
Help with work order status, Service Request status, warranty status, how to diagnose computer hardware issues and how to setup a repair when needed. And getting information about our
automated support tools, shipping, delivery, and accidental damage coverage.
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Artikelinhalt
Weisungen
See each section for help with work order status, warranty status, how to diagnose computer hardware issues and how to set up a repair when needed. Also get information about our automated support tools, shipping, delivery, and accidental damage coverage.
Service Requests (Use the drop-down menu to select what identification information you want to use on finding an existing Service Request. You can also browse to the Repair (Depot) Center status tool, or create a new Service Request.)
Repair (Depot) Center Status Tool (By providing your Service Tag or Express Service Code, Dispatch/Reference Number and the email address that was used to create the request, you can determine the status of your repair.)
Repair (Depot) Center Status Tool (Providing your Service Tag or Express Service Code, Dispatch/Reference Number and the email that was used to create the request, you can determine the status of your repair.)
What comes in the Dell Mail In Service box? (United States only) (When you have set up a service through the Repair (Depot) Center the information within explains what you receive when you are shipped a Dell Mail In Service box and how to pack your device (USA only).)
Frequently Asked Questions (FAQs) about the eSATA port on a Dell PC (Provides answers to the most frequently asked questions about eSATA (External Serial Advanced Technology Attachment) port on a Dell PC, how to proceed when there is accidental damage to the eSATA port.)
Support Services & Warranty (See the different sections to help you check service request status and warranty status)
Dell Notebook Battery Warranty Support (Provides guidance on warranty support for laptop batteries, how to check the battery status and troubleshooting.)
Dell SupportAssist for PCs and tablets (Use the SupportAssist application to provide automatic computer updates and detect issues that can be resolved for you.)
SupportAssist for Enterprise Systems (Servers, Storage, and Networking) (SupportAssist Enterprise is a comprehensive and easy to use, proactive, and predictive, automated support technology that automatically identifies hardware faults, creates a case, and initiates contact from Dell EMC to the customer.)